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Holiday readiness is about more than stocked shelves and staffed shifts. As foot traffic peaks, retail associates face frustrated customers, newer coworkers still learning policies, theft-related safety concerns, and returns disputes that can stretch well into the new year. When an interaction turns difficult, they need to know help is within reach.
In A More Confident Holiday Season, Axon explores how retailers can prepare associates before an incident, connect them with help during it, and preserve context afterward. With 129.5 million consumers shopping in stores over Thanksgiving weekend in 2025, the demands on frontline teams have never been greater.
Five seasonal challenges that put holiday confidence at risk, from customer escalation to returns disputes
How Axon Body Mini pairs visible camera presence and recording with panic alerts, live location, livestreaming and two-way voice
How Axon Assistant’s real-time translation and policy lookup can help newer associates answer questions and know when to call a manager
Why retailers are adopting body-worn cameras for deterrence, de-escalation and employee reassurance
A three-phase roadmap for assessment, pilot and scale, including policies for recording, privacy and evidence
Whether you’re preparing for peak season or planning for the returns rush, this whitepaper offers practical guidance to help you protect the people who make the season possible.