Updated as of: June, 2024
Thanks for your interest or enrollment in the Axon Customer Experience Improvement Program (ACEIP). Axon is proud to lead the way in developing technology for our communities.
This Transparency Portal provides information on how Agency Content is being used within ACEIP. It also provides detailed information on the purpose of such use, the retention, privacy preserving extraction technique (If applicable), and relevant data protection practices. As a reminder, Participants, may withdraw from ACEIP at anytime. For more information on ACEIP or to submit a request to withdraw from ACEIP visit https://www.axon.com/aceip
Use Case: Auto-Transcribe Platform Improvement
Status: Active
Tier: ACEIP Tier 1
Type of Agency Content (e.g. Data Accessed): Transcripts Customers corrected and their associated evidence audio
Detailed Description of Use Case
Use Case: Automatic License Plate Recognition (ALPR) System Improvement
Status: Active
Tier: ACEIP Tier 1
Type of Agency Content (e.g. Data Accessed): license plate images captured by a users Fleet Camera and the associated ALPR Read Record such as date and time of the capture, and geographical location
Detailed Description of Use Case
Use Case:Auto-Transcribe Platform Improvement Phase 2.0
Status:Active
Tier:ACEIP Tier 1
Type of Agency Content (e.g. Data Accessed):(1) audio in your Axon Evidence tenant and associated transcripts; (2) metadata associated with the evidence files such as titles, descriptions, and notes created by you and associated with any video, audio, images or other types of media or multimedia in your Axon Evidence tenant; (3) Customer entity and User Service Interaction Data: This is data about your interactions with our devices or Axon Evidence, such as device/client information, click/UI events, session length etc.
Detailed Description of Use Case
Use Case:Feedback loop for Agencies to evaluate and improve their TASER programs.
Status:Active
Tier:ACEIP Tier 1
Type of Agency Content (e.g. Data Accessed):TREND form and, when available, attached TASER logs.
Detailed Description of Use Case