Configure your organization profile

The agency profile enables you to specify details about your agency, such as the street address and logo. Through the Agency Profile page, you can also access the agency audit trail.

Watch this video to learn how to configure your organization settings.

Configure Agency Street Address

  1. On the menu bar, select Admin, and then under Agency Settings, select Agency Profile.
  2. Under the address information, select Edit.
  3. In the boxes and lists provided, specify the agency street address.
  4. Select Save.
  5. On the notification window, select OK. The Agency Profile page displays the new street address.

The agency logo appears on audit trail PDFs and system-generated emails.

You can upload a logo file from a location available to the computer you are using to access Evidence.com.

  • Logo file size must be less than five MB.
  • Supported file types: GIF, JPG, JPEG, BMP, TIF, or PNG.
  • You can also delete the logo if needed.
  1. On the menu bar, select Admin, and then under Agency Settings, select Agency Profile.
  2. Select Edit Logo, and then choose one of the following options:
    • Specify a new logo: Select Choose File, select the logo file, and then select Save. The file uploads to Evidence.com.
    • Remove the logo: Select Delete Logo. On the notification window, select OK.
  3. The Agency Profile page shows the logo that you uploaded or, if you deleted the logo, displays a placeholder Evidence.com logo.

View Agency Audit Trail

The Agency Audit Trail shows agency-wide changes to your Evidence.com account. This report provides transparency on administrative actions across Evidence.com. By displaying each action in detail, your agency can review who changed a setting, understand the purpose, and ensure accountability.

Any user with the Edit Agency Settings permission set to Allowed under Admin Access can view the Agency Audit Trail.

Audit Trail Logs the Following Changes:
  • Device Default Ownership Policy Updated
  • Address Added
  • Address Updated
  • Admin Added
  • Admin Changed
  • Authentication Policy Updated
  • Partner Created
  • Default Retention Level Updated
  • Axon Body-Worn Camera Settings Updated
  • Devices and Applications Settings Updated
  • CEW Settings Updated
  • Multi-Factor Authentication Policy Updated
  • Expire All Subscriber Passwords of Partner Agency
  • Partner Updates
  • IP Address Policy Updated
  • IP Range Restriction Updated
  • IP Address Session Security Policy Updated
  • Password Policy Updated

Export the Agency Audit Trail

  1. On the menu bar, select Admin, and then under Agency Settings, select Agency Profile. The Agency Profile page appears.
  2. Select View Audit Trail to open the Export Audit Trail pane.
  3. Select the date range you wish to view, or choose Custom Date Range to specify a start and end date.
  4. Select Run Report. Evidence.com opens or downloads a PDF for the agency audit trail. The exact behavior depends on the browser settings for PDF files.
  5. Save or view the audit trail PDF as needed.