Add a user

You can add users one at a time or many at a time. See Importing Users in Bulk for more information on adding many users at one time.

A user that you add has the status that you assign: Active or Inactive.

  • When you add a user with an Active status, Axon Evidence emails the user an invitation to join your Axon Evidence organization. Invitations to join Axon Evidence expire within 7 days. After an invitation expires, an agency administrator can re-invite the user.
  • When you add a user with an Inactive status, the user does not have access to your Axon Evidence organization and does not receive notification that you created the user account. Axon Evidence allows you to assign devices to an Inactive user and add Inactive users to groups.

Watch this video to learn how to add and import users.

Add One User

When you want to add one user to your agency, use the Add User feature.

  1. On the menu bar, click Admin and then click All Users. On the Users page, click Add User.
  2. The Add User page appears.
  3. In the following boxes, type the required information:
    • First Name (Required): The user’s first name.
    • Last Name (Required): The user’s last name.
    • Rank (Optional): Select the appropriate Rank for the user.
    • Evidence Group (Optional): Select the appropriate Evidence Group for the user. See Evidence Groups for more information.
    • Badge ID (Required): A unique badge ID that you assign. Typically, a user’s badge number in Evidence.com should match the user’s badge in other systems such as computer-aided dispatch (CAD) systems. This practice simplifies analysis and reporting of data aggregated from multiple systems. It also simplifies Evidence.com integration with your CAD system.
    • Direct Supervisor (Optional): Select the user's direct supervisor.
    • Username (Required): A unique username that you assign.
    • Email Address (Required): The unique Internet email address of the user.
    • External ID (Optional): A unique value, assigned by your organization, that identifies the user. If you do not assign a value, Evidence.com will automatically generate one. It is recommended that you determine a user ID strategy that best suits your needs.
  1. In the User Role list, click the role that you want to assign to the user.
  2. In the Status list, click the status that you want to assign to the user:
    • Active: The user is able to register and sign in to Evidence.com immediately after you finish adding the user.
    • Inactive: The user is not able to register or sign in to Evidence.com.
  3. Click Add. Axon Evidence adds the user. If the user status is Active, Axon Evidence sends the user an invitation email.
  4. A notification message box appears. On the message box, click the button for the action you want to take next.