Change a username
Administrators can change a username, provided the user’s account status is active. To do so, begin by navigating through the platform's interface as follows:
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Navigate to the menu bar at the top of the page and select Admin.
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Choose All Users from the Users section.
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Find the user’s name from the list of names, or by using the Search function.
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Select the person’s name to open the User Detail page.
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Select Edit User in the upper right corner.
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Find the Username field in the Edit user information panel and enter the new username.
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Press Save.
After completing these steps, the user will receive an email informing them of the username change.
