Smart Capture in the Axon app for iOS

Smart Capture in the Axon app for iOS scans a U.S. or Canadian driver's license (DL) bar code and adds the license information to your evidence collection. Some additional actions can be done using the information from the scanned DL:

  • Organizations with the Auto-Transcribe Unlimited add-on plan can make Transcript Keyword Searches.
  • Organizations with Axon Records plans can make person profile searches, and add person profiles.
  • Organizations with Axon NCIC can do NCIC searches.
Note

Smart Capture is part of the AI Era Plan. If your organization doesn't have the AI Era Plan, the Smart Capture license can be purchased separately. Contact your Axon representative to learn more.

Watch this video for an overview of Smart Capture.

Admin prerequisites

Note

This section is intended for Axon Evidence admins only. Skip to Access the Camera in the Axon app below if you're using this feature.

Three settings are required in Axon Evidence > Admin:

  1. For the Axon app to have access to the mobile device's camera, Allow Photos in Axon Capture (found under Applications) must be enabled.
  2. The Axon app must be exempted from IP restrictions in Security (found under Security & Integrations) > IP Restrictions.
  3. Axon App must be set to Allowed in Roles & Permissions (found under Agency Settings) for all Roles that will use this feature.

Access the Camera in the Axon app

  1. Launch the Axon app.
  2. Select the camera icon in the bottom center of the screen.

First use - permissions

On first use of the camera, you'll be prompted to allow the app two permissions:

  1. Use your location - we recommend selecting Allow While Using App so digital evidence will include geolocation.
  2. Use the camera
    • Select Allow. If you choose Don't Allow, the app will prompt you with Permissions Needed. Select Settings.
    • Enable camera permissions for the app, or you can't use this feature.
  3. Important: If you have disabled the Cellular Data permission, your evidence will only upload when you are connected to wifi, limiting the usefulness of this feature in the field. We strongly recommend leaving this permission enabled.

Using Smart Capture

Scan the back of the DL

After accessing the camera from the Axon app, point the camera at the back of the driver's license.

Scan the front of the DL

Point the camera t the front of the driver's license and scan it.

Viewing uploaded DL data

The app displays an image of the driver's license, as well as data catpured from it.

Fleet 3 Smart Capture Evidence

Notes
  • The Fleet integration is disabled by default. If your organization wants to use this feature, contact your Axon representative.
  • For Smart Capture data to appear in the Fleet 3 Dashboard, users must upgrade firmware and Dashboard versions. After updating and restarting, you'll see the Smart Capture evidence tab.