Review videos

If your organization uses Axon Performance, you might be assigned to randomly review videos. You must have specific permissions, and your admin needs to activate specific settings in Axon Performance for these to be visible in the Axon app. If your organization uses Axon Performance but you aren't able to see these tasks, contact the Axon admin within your organization. Information for admins is found here.

To review randomly-selected videos:

  1. Under My Tasks, select Review Videos.
    Axon App home screen showing Review Videos task
  2. Select the desired group or squad to review. A random video is queued for your review.
  3. As needed, adjust the speed, quality, and orientation of the video by selecting the Gear icon
  4. In the Review tab, select the appropriate results. You must select at least one of the following review results before submitting the video review:
    • Late Upload
    • Incorrect Label
    • Late Camera Activation
    • Early Camera Deactivation
    • Great Performance
    • Firearm Left Unattended
    • Police Vehicle(s) Left Unattended
    • Video Muted
    • Safety Concern
    • Early Deactivation
    • Flashlight in Stronghand
    • Professionalism
    • Is this action worthy of a recommendation/award?
    • Is the officer respectful?
    • Training
  1. For organizations that use Priority Ranked Video Audit, you can review flagged moments from the Flagged Moments tab. See Priority Ranked Video Audit Review to learn more.
    Priority Ranked Video Review screen showing flagged moments
  2. Review the transcript on the Transcript tab.
  3. Use the Metadata tab to see the title, ID, categories, recorded by, recorded on, uploaded on, and tags for the evidence.
    1. If you don't have feedback to add to your review, confirm the information in each tab, and Submit. The number of video reviews left to complete your random video review goal is displayed at the bottom of the screen.

Add Custom Feedback

TIf you have comments to add to your review:

  1. With a review open, select Add Feedback.
    Add feedback screen in the Axon App
  2. Add your feedback in the field.
  3. Select Done. Feedback is saved and shown above the review results on the Review tab.
    1. If you're done with your review, Submit.

Edit Custom Feedback

If you need to correct something in your feedback before submitting:

  1. With a review that has custom feedback open, select Edit (pencil icon).
    Edit feedback screen in the Axon App
  2. Edit the feedback as necessary.
  3. Select Done. Feedback is saved and shown above the review results on the Review tab.
  4. Submit your review.

Send Feedback Email

To use this feature, admins must enable the Supervisor feedback to officer setting in the Performance settings page.

To send a feedback email at the end of your review, complete the following:

  1. From the finished review, select Write feedback email?.
    Write feedback email? button on finished review
  2. Enter the recipient(s) and the optional carbon copy recipient(s).
    Send feedback email screen with recipient fields
  3. Enter your message.
  4. Select Send.
Note

If the video review is exited or a new review is started before you send the email feedback, your draft is discarded.