Technical information

Technical support

Visit www.axon.com/help for support options or call 1-800-978-2737.

Warranty

Axon Enterprise, Inc. warranty provisions are applicable on all Body system products. See www.axon.com/legal for detailed warranty information.

This warranty does not apply, and Axon shall not be liable for any loss, loss of data, damage, or other liability arising out of:

  1. Damage caused by failure to follow instructions regarding the use of the product;
  2. Damage caused by the use of non-Axon products or the use of cartridges, batteries or other parts, components or accessories not manufactured or recommended by Axon;
  3. Damage caused by abuse, misuse, intentional or deliberate damage to the product, or force majeure;
  4. Damage to a product or part that has been repaired or modified by persons not authorized by Axon or without Axon's written permission, or
  5. If any Axon serial number has been removed or tampered with.

Thus, any handling of the camera that alters the condition of the equipment by unauthorized personnel without proper technical training may result in the immediate loss of the manufacturer's standard warranty coverage by impacting the integrity of the equipment and rendering the quality testing performed by specialized technical personnel impossible after handling the equipment.

Warnings

For a full list of the warning associated with this product, see www.axon.com/legal.

Radio waves

The camera system transmission is in the frequency ranges of 2402–2480 MHz, 2412–2462 MHz, 5150–5350 MHz, 5470–5725 MHz, and 5725–5850 MHz. Additionally, depending on the model number and country, it may transmit in the frequencies listed below:

  • AX1023: 699–716 Mhz, 704–716 Mhz, 777–787 MHz, 788–798 MHz, 824–849 MHz, 826.4–846.6 MHz, 1710–1755 MHz, 1710–1780 MHz, 1712.4–1752.6 MHz, 1850–1910 MHz, 1852.4–1907.6 MHz
  • AX1024: 703–748 MHz, 832–862 MHz, 880–915 MHZ, 1710–1785 MHZ, 1920–1980 MHz, 2500–2570 MHz
  • AX1025: 703–748 MHz, 824–849 MHz, 880–915 MHZ, 1710–1785 MHZ, 1920–1980 MHz, 2500–2570 MHz

FCC compliance statement

Changes or modifications to the equipment not expressly approved by the manufacturer could void the product warranty and the user’s authority to operate the equipment.

Axon equipment (models AX1023 and AX1027) has been tested and found to comply with the limits for Class B digital devices, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult Axon technical support for help.

Axon equipment (model AX1026) has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Axon systems comply with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

ISED Canada compliance statement

This equipment (model AX1023) complies with the IC RSS-102 radiation exposure limits set forth for an uncontrolled environment.

Énoncé d'exposition aux rayonnements: Cet équipement (modèle AX1023) est conforme aux limites d'exposition aux rayonnements ioniques RSS-102 pour un environnement incontrôlé.

The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

Les dispositifs fonctionnant dans la bande de 5150 à 5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.

Section 8.4 of RSS-GEN

Axon systems (models AX1023, AX1026, and AX1027) comply with Industry Canada License-exempt RSS standard(s). Operation is subject to the following two conditions: 1) this device may not cause interference, and 2) this device must accept any interference, including interference that may cause undesired operation of the device.

Systèmes Axon (modèles AX1023, AX1026, et AX1027) est conforme aux normes d’exemption de licence RSS d’Industrie Canada. Son utilisation est soumise aux conditions suivantes : 1) cet appareil ne doit pas causer de brouillage, et 2) doit accepter tout brouillage, y compris le brouillage pouvant entraîner un fonctionnement indésirable.

These digital apparatus (models AX1023 and AX1027) comply with Canadian ICES-003 Class B. Digital apparatus model AX1026 complies with Canadian ICES-003 Class A.

Ces appareils numériques (modèles AX1023 et AX1027) sont conformes à la norme canadienne NMB-003 Classe B. Appareil numérique modèle AX1026 conforme à la norme canadienne NMB-003 Classe A.

THIS AXON SYSTEM MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

CE SYSTÈME AXONE RÉPOND AUX EXIGENCES DU GOUVERNEMENT EN MATIÈRE D’EXPOSITION AUX ONDES RADIO.

Declaration of conformity and EU compliance statement

Axon declares that this Axon system is compliant with the requirements of the Radio Equipment Directive (RED) 2014/53/EU and the Electromagnetic Compatibility (EMC) Directive 2014/30/EU of the European Parliament and of the Council. A copy of the original Declaration of Conformity is at www.axon.com/legal.

Country of origin: Finished in the U.S. with U.S. and imported parts.

Compliance marks

Also see axon.com/legal/compliance-documentation.

Shows the previously noted compliance mark. Shows the previously noted compliance mark. Shows the previously noted compliance mark. Shows the previously noted compliance mark.
Shows the previously noted compliance mark. Shows the previously noted compliance mark. Shows the previously noted compliance mark.

RCPAXAX20-2577

Shows the previously noted compliance mark.

C-27220

Portuguese:
ANATEL: 16084-20-10342
Incorpora produto homologado pela Anatel sob número 05289-18-01568
URCA_TA_2020_197    
Shows the previously noted compliance mark. Shows the previously noted compliance mark.
Shows the previously noted compliance mark.

Japan

5GHz帯(W52、W53):屋内専用 ただしW52登録局に接続される場合は除く
Shows the previously noted compliance mark.

Labeling information

View camera information such as serial number on the display using these steps:

  1. Press Power and Program at the same time to enter the device menu. The camera display shows four options: Upload, About, Cellular, and Legal.
  2. Use Volume Up p or Volume Down q to highlight Legal, then press Select.
  3. The camera display will automatically scroll the following information. Optionally, use Volume Up p or Volume Down q to scroll manually.
    For model AX1023
    • Model: AX1023
    • FCC ID: X4GS01200
    • IC: 8803A-S01200
    • Contains FCC ID: X4GAB7610
    • Contains IC: 8803A-AB7610
    • ICES-3(B)/NMB-3(B)
    For model AX1025
    • Model: AX1025
    • ANATEL ID: 16084-20-10342
    • Módulo incorporado: ANATEL 05289-18-01568
  4. Press Event to return to the normal camera display.