Care and maintenance
This section describes cleaning, charging, and storage for the camera.
Never disassemble the camera as this can compromise camera integrity and invalidate the warranty. The camera does not contain a memory card or any user-replaceable parts.
Follow all cleaning agent manufacturer directions.
Clean and disinfect the camera
Cleaning and disinfecting your body camera is simple and easy, but follow these recommendations to avoid causing any damage in the process.
Before cleaning, turn the camera off and disconnect it from any mount, dock, or charging cable.
Surface
- Use a soft, sterile, lightly-moistened (not wet) cloth.
- Use only the approved cleaning agents listed below.
- To reach small areas, use a cotton-tipped applicator.
- Don't immerse the camera in water or cleaning solutions.
- Dry the device fully before use; use a soft lint-free cloth or air-dry.
- Don't spray cleaning agents directly on the camera.
- Don't allow liquid to pool on the camera.
Lens
- Use a lens blower brush to remove debris and wipe with a soft cloth moistened with isopropyl alcohol.
- DO NOT use Windex or similar glass cleaners on the lens; these can contain micro-abrasives that will scratch the lens.
- DO NOT subject the lens to running or pressurized water.
Approved cleaning agents
Many cleaning and disinfecting agents contain ingredients or micro-abrasives that can damage the camera. Use only these approved agents, at the prescribed mix if applicable; do not exceed mix ratios.
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Charge the battery
Ensure the is dry and free of dirt and debris before placing the camera in a dock or connecting a cable. Charge the camera battery by placing the camera in the dock or connecting a cable.
The dock functions as an ethernet adapter, an unmanaged network switch, and charger. It charges and uploads video to Axon Evidence simultaneously.
When approximately 10% of the battery capacity remains,
Recharge a depleted battery as soon as reasonably possible.
Return cameras to Axon for battery replacement.
Charge without a dock
To charge the camera when no dock is available, use a cable. You should still regularly place your camera in its dock to ensure it has the correct time synchronization and receives the latest firmware updates.
Charge your camera with cable.
- Connect the camera to the cable.
- Connect the cable to a power adapter or USB port. A power adapter generally provides more charging power than a device’s USB port.
- If the camera was off, it enters low-power mode and the current charge level appears on the camera display. When you remove the cable, the camera turns off. During charging, power the camera on normally at any time and it enters Ready mode (buffering).
- If the camera was on, it remains on with the charging icon beside the battery. When you remove the cable, the icon disappears and the camera remains on.
The color of the Operation LED on top provides a visual indication of the charge level. The LED is red 
when the charge level is 10% or less, yellow 
at 11–89%, and green 
at 90% or higher.
Internal clock
Place your camera in an Axon Dock to update the camera’s internal clock.
Update firmware
Return your body camera to its networked charging dock on a regular basis, ideally at the end of every daily shift. This will recharge the battery, upload data to Axon Evidence, and download and apply any available firmware updates. 
while downloading new firmware.
Moisture
Don’t charge your camera while the on the camera or dock is wet.
If the is wet, use a paper towel or absorbent cloth to blot the connector and then allow it to fully dry before charging.
If a camera is charging when it gets wet, remove it from the charging source (dock or cable), use a paper towel or absorbent cloth to blot the , and then allow it to fully dry before charging again.
The must be fully dry before placing the camera in a dock or connecting a cable.
Camera storage
| -04–95 °F -20–35 °C |
Do not store Axon body-worn cameras in environments where the temperature is likely to be outside the maximum (such as under direct sunlight, near heaters, or in a vehicle in extremely hot weather) or minimum values. |
| 70–75 °F 21–24 °C |
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