Community Forms

Community Forms are digital forms that can be attached to a Community Request. They allow you to collect information from community members during interactions that may otherwise be collected via paper form.

There are four types of Community Forms:

  1. Evidence Certificate : A form attached to a piece of evidence to certify submitted digital evidence's authenticity or accuracy. A certificate will always be associated with one or more pieces of digital evidence.

  2. Digital Form : A digital form submitted that is a standalone piece of evidence. This can include a witness statement, affidavit, or other form. This displays as a PDF within Axon Evidence. (Coming Soon)

  3. Resource: A PDF form that is intended to share information with a recipient such as a crime victim pamphlet or other community resource. (Coming Soon)

  4. Uploaded Form : A form that is uploaded from a local device that is shared with the request that may not be a templated form. Ex. This can be an organization letter head used to share with businesses related to the requested disclosure. (Coming Soon)

Community Forms are not available for Public Requests, Area Requests, Business Requests, or API based integrations. Support for these request types will be available in the future.

Form Management Permissions

Access to create and manage forms are assigned to the Admin role

Form Use Permissions

Evidence Certificates:

  • View evidence certificate: You can view completed Evidence Certificates.
  • Create evidence certificate: You can add a Evidence Certificate to a Community Request.
  • Delete evidence certificate: You can delete an Evidence Certificate that has been completed.
  • Download evidence certificate: You can download completed Evidence Certificates. Note this download permission is separate of other download evidence permissions.

Using Community Forms

Evidence Certificates

Once completed, Evidence Certificates are automatically attached to the submitted evidence and can be viewed, downloaded, or removed. Certificates will have a unique serial number and checksum. All certificates and associated actions are recorded in the evidence and portal audit trails.

Attach an Evidence Certificate to a Community Request Individual Request

When you create a Community Request Individual Request, you can select one or more Community Forms types to include with the request. The recipient will complete or review the forms within their individual request portal. After submission, the completed forms (if any)are automatically attached to each piece of evidence provided in the request.

  1. Select Community, then select Community Request.
  2. Select Create Request.
  3. Select Individual Request.
  4. Available Community Forms are shown in the Certificates Area. Select all the forms you want to use.
  5. Select a Delivery Method.
  6. Select Create Request.

Add an Evidence Certificate to an existing piece of evidence

  1. From the evidence details page of the evidence you want to update, select Add New Certificate to open the Add certificates pane.
  2. Select the certificate you want to add.
  3. Select Next to open a certificate preview.
  4. Enter the necessary information to complete the certificate form, and then select Certify. The certificate is added to the evidence and is listed under Evidence Certification.

Alternatively, to upload a scanned document instead of adding a new certificate, select Upload Scanned Certificate, choose Select File, select the Certificate Type that matches the uploaded file, and then select Upload Certificate.

Users can also attach certificates and forms from the Axon app.

Create a Community Form

  1. Select Admin.
  2. Under Application Settings, select Community Forms.
  3. Select Add Form.
  4. Enter a Form Name, then enter a Description. The form name and description are for internal use and not visible to the public.
  5. Enter a Form Title. This is the title that is displayed in the public portal.
  6. Add form fields as needed. Choose from the following:
    1. Add Form Header: This header will appear publicly on every page.
    2. Add Text: Add text to the form. Enter a Text Title and Text Content.
    3. Add Small Field: Allows the person completing the form to enter a single line of text. Enter a Field Title and Help Text. Optionally, check Required to make this a mandatory field.
    4. Add Large Field: Allows the person completing the form to enter multiple lines of text. Enter a Field Title and Helper Text. Optionally, check Required to make this a mandatory field.
    5. Add Signature Request: Allows the person completing the form to include their signature. Check Required to make this a mandatory field.
    6. Add Checkbox: Add a checkbox to the certificate. Enter a Label for the checkbox. Optionally, check Required to make this a mandatory field.
  7. Use the up or down arrows to adjust the field order as needed.
  8. Select Create. The form is added to the Community Forms page.
  9. The form is disabled by default. To make it available for use, select Enabled.

Users can add Community Forms when they create an individual invite.

Import a Community Form

If you have an existing form, you can upload a JSON file containing the form information. This allows you to quickly import a form without manually rebuilding it.

  1. Under Application Settings, select Community Forms.
  2. Select Import JSON Template.
  3. Browse to the file location on your device, select the certificate JSON file, and then select Open.
  4. Make changes to the fields as needed.
  5. Select Save. The form is added to the Community Forms page.

Manage Community Forms

  1. Under Application Settings, select Community Forms. From here you can:
    • Enable/Disable: Locate the form from the list, and then toggle availability for users when creating a Community Request individual invite.
    • Edit fields and layout: Locate the form you want to edit in the list, select More actions, then select Edit. Make changes to the fields as needed, then select Save. Changes are immediately available to users.
    • Delete: Locate the form you want to remove in the list, select More actions, then select Delete. Select Delete Template to confirm.
      Only users with the "Edit Evidence" permission have the ability to delete a form.
    • Export: Locate the form you want to export in the list, select More actions, then select Export.