Community Forms

Community Forms are digital forms that can be attached to a Community Request. They allow you to collect information from community members during interactions that might otherwise be collected on paper.

There are four types of Community Forms:

  1. Evidence Certificate: A form attached to a piece of evidence to certify the authenticity or accuracy of submitted digital evidence. A certificate is always associated with one or more pieces of digital evidence.
  2. Digital Form: A standalone piece of evidence, such as a witness statement or affidavit. It displays as a PDF within Axon Evidence. (Coming soon)
  3. Resource: A PDF form intended to share information with a recipient, such as a crime victim pamphlet or other community resource. (Coming soon)
  4. Uploaded Form: A form uploaded from a local device and shared with the request that may not be a templated form — for example, organization letterhead shared with businesses related to the requested disclosure. (Coming soon)
Note

Community Forms are not available for Public Requests, Area Requests, Business Requests, or API-based integrations. Support for these request types will be available in the future.

Permissions

Form management permissions

Access to create and manage forms is assigned to the Admin role.

Form use permissions

The following permissions apply to Evidence Certificates:

  • View evidence certificate: View completed Evidence Certificates.
  • Create evidence certificate: Add an Evidence Certificate to a Community Request.
  • Delete evidence certificate: Delete a completed Evidence Certificate.
  • Download evidence certificate: Download completed Evidence Certificates. This permission is separate from other download-evidence permissions.

Using Community Forms

Evidence Certificates

After they are completed, Evidence Certificates are automatically attached to the submitted evidence and can be viewed, downloaded, or removed. Each certificate has a unique serial number and checksum. All certificates and associated actions are recorded in the evidence and portal audit trails.

Attach an Evidence Certificate to an Individual Request

When you create an Individual Request, you can select one or more Community Forms to include. The recipient completes or reviews the forms within their individual request portal. After submission, the completed forms are automatically attached to each piece of evidence provided in the request.

  1. Select Community, then select Community Request.
  2. Select Create Request.
  3. Select Individual Request.
  4. Available Community Forms are shown in the Certificates area. Select all the forms you want to use.
  5. Select a Delivery Method.
  6. Select Create Request.

Add an Evidence Certificate to existing evidence

  1. Locate and select the evidence you want to update.
  2. Select the Details tab.
  3. Under Evidence Certifications, select Add Certificate.
  4. Select the certificate you want to add, then select Next.
  5. Complete the information in the certificate form, then select Certify.

Alternatively, to upload a scanned document instead of completing a new certificate, select Upload Scanned Certificate, choose Select File, select the Certificate Type that matches the uploaded file, and then select Upload Certificate.

Note

Users can also attach certificates and forms from the Axon App.

Create a Community Form

  1. Select Admin.
  2. Under Application Settings, select Community Forms.
  3. Select Add Certification Form.
  4. Enter a Form Name and a Description. The name and description are for internal use and not visible to the public.
  5. Enter a Form Title. This title is displayed in the public portal.
  6. Add form fields as needed. Choose from the following:
    • Add Form Header: Appears publicly on every page.
    • Add Text: Add text to the form. Enter a Text Title and Text Content.
    • Add Small Field: Lets the person completing the form enter a single line of text. Enter a Field Title and Help Text. Optionally, select Required to make it mandatory.
    • Add Large Field: Lets the person completing the form enter multiple lines of text. Enter a Field Title and Help Text. Optionally, select Required to make it mandatory.
    • Add Signature Request: Lets the person completing the form include their signature. Select Required to make it mandatory.
    • Add Checkbox: Add a checkbox to the form. Enter a Label. Optionally, select Required to make it mandatory.
  7. Use the up and down arrows to adjust the field order as needed.
  8. Select Create. The form is added to the Community Forms page.
  9. The form is disabled by default. To make it available for use, select Enabled.

Users can add Community Forms when they create an Individual Request.

Import a Community Form

If you have an existing form, you can upload a JSON file containing the form information. This lets you quickly import a form without manually rebuilding it.

  1. Under Application Settings, select Community Forms.
  2. Select Import JSON Template.
  3. Browse to the file on your device, select the JSON file, and then select Open.
  4. Make changes to the fields as needed.
  5. Select Save. The form is added to the Community Forms page.

Manage Community Forms

Under Application Settings, select Community Forms. From here you can:

  • Enable/Disable: Locate the form in the list, then toggle its availability for users creating an Individual Request.
  • Edit fields and layout: Locate the form, select More actions, then select Edit. Make changes, then select Save. Changes are immediately available to users.
  • Delete: Locate the form, select More actions, then select Delete. Select Delete Template to confirm. Only users with the "Edit Evidence" permission can delete a form.
  • Export: Locate the form, select More actions, then select Export.