Manage public portals

This video explains how to submit a public request.

Edit a public portal

  1. On the menu bar, select Evidence.
  2. Select Community Request, then the View Summary link for the portal you want to change.
  3. Select Edit.
  4. Change the portal information as needed. Changes to any fields must meet the same requirements as when creating a portal.
  5. Select Save.

At the Portal Details page, you can copy and share the portal link on social media and other websites.

Close a public portal

  1. On the menu bar, select Evidence.
  2. Select Community Request, then the View Summary link for the portal you want to close.
  3. Under the Share Public Link heading, toggle the switch to Closed for submissions.

This closes the portal and the link is no longer active. If someone selects the link, they will get a Page Not Found message. The portal can be re-opened later by toggling the switch back to open.