Device search

The Search All Devices and CEWs option provides search features to help you find and manage devices.

1. Select Inventory.
2. Select the device type you want to search for or All Devices.
3. The device search results list shows the selected device type sorted by the Last Upload date
   
4. Search for the devices that you need using the device search filters.

The following table provides steps for search-related tasks. For information about the actions you can take from search results, see Working with Device Search Results.

Task	Steps
View a device	Click the serial number of the device.
Find devices that are assigned to you or another person	In the Assigned To field, enter the name of the person whose devices you want to see.
Find unassigned devices	In the Device Status filter, select In Stock.
Change search results	Update the device search filters or click Reset Filters. Click Search.
Sort search results	Use the Sort By list to select a column, and click Sort Order to change the order. Click the column heading for Serial Number, Device Name, Last Upload, Device Status, Error Status, Firmware, or Warranty. To reverse the sort order, click the heading again.

Device search filters

Search filters help you limit search results to the devices that you want to see. Axon Evidence includes in search results only the devices that match ALL the search filters that you set.

Basic filters

• Serial Number: Limits search results to devices whose assigned serial number includes the characters entered in this field. This filter supports partial matches. For example, if you entered X81, the search results would include devices with the serial numbers X81162367 and X81233704.
• Device Name: Limits search results to devices whose name includes the characters entered in the Device Name field. By default, device names are the same as the device serial number; however, agencies can assign custom device names to some devices, such as body-worn cameras and CEWs. This filter supports partial matches.
• Assigned To: Limits the search to devices that were most currently assigned to the specified user. Users can enter their name to see devices assigned to them.
• Upload Date Start: Limits search results to devices that uploaded to Evidence.com between the set dates. You can specify a date and time range by using the Start and End fields; otherwise, the search is not limited by date range. Search results are inclusive of the dates specified.
• Start: The start of the date and time range. If the Start field is empty, the date range begins with the earliest possible date.
• End: The end of the date and time range. If the End field is empty, the date range ends with today.
• Device Home: Limits the search to devices that are assigned to a specified Device Home or None.
  Note

  The Device Home attribute is only shown on the Inventory search page if your agency has at least one Device Home.

Advanced filters

Click Show Advanced Search to show these additional search filters:

• Device Model: Limits the search results to specified device models.
• Device Status: Limits the search results to devices with the specified status. To search for unassigned devices, select In Stock in the Device Status filter.
• Error Status: Limits the search results to devices with the specified error status.

Working with device search results

On device search pages — All Devices and My Devices — you can take the following actions:

• Update device status
• Update device home
• View Device Profile page
• View device assignee
• Export device search results

Update device status

Users with Device Administration permission can change the status of selected devices, including unassigning devices. Most Axon devices can also be assigned and unassigned using the Axon Device Manager app.

1. Search for the device or devices.
2. Select the devices in the search results.
3. Click Update Status and select the new status from the list.
4. Devices can be unassigned by changing the device status to In Stock.
   • Devices cannot be assigned using Update Status.
   • Devices can be assigned using Axon Device Manager, on the Device Profile page, or by using the Bulk Assign option.
5. Click Update to save the changes.
6. The device status is updated. Click Close to continue.

Device status descriptions

The following table provides a description of the different device statuses:

Status	Description
Assigned	This device has been assigned to a user in your agency.
In Stock	This device has been registered to your agency, but not assigned to a user.
In Evidence	This device is registered to your agency and is being held as physical evidence and has been withdrawn from deployment.
In Test	This device is registered to your agency and is undergoing standard test and maintenance procedures.
Lost	This device is registered to your agency and has been reported as lost.
Stolen	This device is registered to your agency and has been reported as stolen.
Review	This device is registered to your agency and is currently undergoing investigation/troubleshooting.
RMA	This device is registered to your agency and has been returned to Axon for RMA processing.
Relinquished	This device was registered to your agency, was returned to Axon, and is no longer registered with your agency. The device remains in your search list for historical and audit purposes.
Scrapped	This device is registered to your agency and has been reported as destroyed or no longer serviceable.

Update device home

Users with Device Administration permission can change the Device Home for selected devices. Device Home information is included in the Device Summary report.

1. Search for the device or devices.
2. Select the devices in the search results.
3. Click Update Home and select the Device Home from the list.
4. Click Update.
5. The system confirms the Device Home is assigned. Click Close to return to the search page.

View Device Profile page

1. Search for the device you want to view.
2. In the search results, click the serial number of the device.
3. The Device Profile page opens.

See Device Profile actions for information about the actions you can take from the Device Profile page.

View device assignee

From device search results, you can view information about the user to whom a device was most recently assigned.

1. Search for the device whose assignee you want to view.
2. In the search results, find the device and then, under Assignee/Last Issued, click the user’s name.
3. The User Summary page displays information about the user to whom the device was most recently assigned.

Export device search results

You can export the results of a device search in PDF, text, or Microsoft Excel/CSV format.

If the search results contain more than 500 devices, Axon Evidence exports the search results in 500-device segments and asks you to confirm the download of the next segment.

1. Search for devices and refine the search until the search results represent the device list that you want to export.
2. Above the search results, click Export.
3. In the Select Format list, click the file format that you want for the exported device search results and then, on the message box, click Export.The device search results download in the format that you specified.
   If the device search results contain more than 500 devices, only the first 500 devices are included in the downloaded file and Evidence.com displays a dialog box for downloading the next 500 devices in the search results.
4. If you want to export device search results for additional devices, click OK each time the dialog box appears. The device search results download in a separate file for each 500-device segment of the search results.