Reporting overview

Watch this video to learn more about reports.

Axon Evidence allows administrators and those with the reporting permission to generate reports showing Axon Evidence utilization. These options can help your agency turn that data into valuable answers to ensure your Axon Evidence account is providing you with the flexibility and utility your agency deserves. Axon Evidence reports are spreadsheets that can be opened by many spreadsheet applications. Reports include all relevant metadata for the items included in the report. Using the Microsoft Excel pivot table function, you can group evidence by any of the fields, such as owner or badge ID, to get a better understanding of individual officer usage or certain category retentions over a given period. The reports available are the following:

  • Evidence Created: Lists all evidence on your agency’s account in order of when the data was created. It also lists all associated metadata attached to those pieces of evidence and shows the number of days between when a piece of evidence was recorded and when it was uploaded to Evidence.com. The report also includes information on evidence sharing through access control lists for internal and external users and groups, and partner agencies.
  • Category Summary: Lists the current count of total files and file size in megabytes (MB) for each category as well as the percent of files assigned to that category.
  • User Summary: Lists total files and file size in MB, broken out by owner of the evidence. The counts are further broken out by evidence type, active, and deleted evidence.
  • User Device History: Lists Axon CEWs (including TASER 7 Battery, Cartridges, etc.), Axon Body Worn and Flex Cameras, and VieVu Cameras that were assigned to or unassigned from the selected user for the selected date range (Note: Only data from July 2017 to present is available). The report lists the Device Model, Device Name (as shown in Axon Evidence), Serial Number, and Assigned and Unassigned Dates. If the Unassigned Date is blank, the device is still assigned to the user.
  • Evidence Deleted: Lists all evidence deleted, the associated metadata, and shows the number of days between when a piece of evidence was recorded and when it was uploaded to Evidence.com for your agency’s account, in order of when the data was deleted. This report provides better monitoring of automated deletions and help ensure a proper retention policy is in place.
  • Uncategorized Evidence: Lists users with uncategorized evidence assigned to them. A second tab on the export lists every piece of uncategorized evidence and includes the owner information, evidence title, date recorded, and link to the evidence.
  • Axon Video Summary: Lists usage metrics on Axon videos uploaded to your agency. The first tab is a summary of Number of videos, hours, and MB uploaded. The second tab breaks out the uploads by the specified grouping: Day, Month, or Year.
  • Sharing Audit: Lists all user actions related to sharing evidence and cases. Included in the report are details such as the following examples:
    • Date and time of sharing event
    • Who initiated the sharing event
    • What was shared – evidence or a case
    • How was it shared – internal or external to your Axon Evidence organization
    • The ID of the evidence or case shared
    • The recipient of the shared evidence or case
    • The permissions shared to the recipient and how long the link is active
  • Device Summary: List information on all the devices (body cameras and CEWs) belonging to your agency. The report includes the following information for each device:
    • Device model, name, and serial number
    • Device status
    • First name, last name, and badge ID of assigned user
    • Firmware version
    • Last upload date/time
    • Device last connected
    • Dock (serial number) and date-time for devices that can be placed in Axon Docks.
    • Body Camera Device Settings (Speaker volume, Vibration, Indicator Lights, and Stealth)
    • Error Status
    • Device Home and Point of Contact information
    • TASER 10 lifetime cartridge deployment tracking
  • User Audit Trail: Generates the User Audit Trail for a single user, for all users in an Evidence Group, or for all users with a selected Rank in an Evidence Group. The report includes all the standard user audit trail information and adds columns for Rank and Badge ID.
    Note: Users must have the Generate User Audit Trail Report permission enabled for their assigned Role to have access to this report.

Generating a report

You can run any of the reports as needed. A report can take minutes to several hours to generate, depending on the size of the report.

To run a report, you must be allowed the Generate Reports permission, under the Admin Access permissions; however, this permission is dependent on being allowed Any Evidence for the View permission, under the Evidence Management permissions.

  1. On the menu bar, click Reports. The Reports page lists the available report types. The Create Report section shows a summary of the selections you make before you run the report. The Download Queue lists the completed reports that are available for download.

    The reports page in Axon Evidence showing a list of available reports in the download queue.
  2. Under Select a Report Type, click the report that you want to run.
  3. Depending on the report type, additional report options appear:
    • Select Evidence Group:
      • Leave the field blank to run the report for all groups.
      • To select one Evidence Group, begin typing a group name. A list of matching groups is shown as you enter the information. Select the group for the report.
    • Select A Summary Type:
      • If you want a User Summary report for all users, click All Users.
      • If you want a User Summary report for one user only, click Single User, and then in the Reassign To box, start typing the name of the user. Wait for Evidence.com to show the matching users, and then click the user you want.
    • Select User:
      • Begin typing a user name. A list of matching users is shown as you enter the information. Select the user for the report.
    • Select a Date Range:
      • If you want to use a standard date range (Yesterday, Last Week, Last 10 Days, Last Month, Year to Date, Last Year), click the link for the date range you want.
      • If you want to set a custom date range, in the From and To boxes, type the dates or click the calendar icon and choose the dates.
  4. In the report summary on the right side of the page, verify that the report configuration is what you want. If not, modify the report options.
  5. Click Run Report. The Status column will show when reports are queued for processing, report progress, if the report failed due to an error, and if the report is ready to Download.
    When the report is ready, Evidence.com sends you a notification email that includes a download link.
  6. If the report status is Download, click Download.

Select a date range:

After a report is ready, you can download it from the Reports page or using the download link provided in the notification email sent by Axon Evidence. The Reports page download queue lists the lat 10 reports you requested.

Download a report from the Reports page

  1. Select Reports.
  2. In the Downloadable reports section, locate the report you want to download.
  3. Select Download next to the report name.

Downloading reports with multiple segments

If the report contains multiple segments due to its size (e.g., more than 500 entries per segment), Axon Evidence will prompt you to download additional segments.

  1. When prompted, select Download for the first segment of the report.
  2. After the first download completes, Axon Evidence will display a dialog box to download the next segment.
  3. Select OK to confirm and download the next segment.
  4. Repeat this process for all remaining segments until the report is fully downloaded.

Download a report from the notification email

Axon Evidence sends a notification email when a report is ready to download. To download the report via email:

  1. Open the notification email sent by Axon Evidence.
  2. Select the download link provided in the email. A web browser opens your Axon Evidence organization. If the sign-in page appears, enter your credentials and select Sign In.
  3. The report will download to your device. The exact behavior depends on the browser you use and its download settings for files.