Case Agent overview

Case Agent helps you review case evidence and ask questions in one place.

It analyzes indexed evidence, like PDFs, audio files, and video transcripts, and returns answers with citations so you can verify the source.

Use Case Agent to find information faster. It does not replace your judgment or make legal conclusions.

Access to Case Agent depends on your organization's plan:

  • Case Agent is included in the AI Era plan, and Justice Premier Plus Plan, or is available as a standalone application.
  • Case Agent requires a Pro license with Unlimited Auto Transcription, and Document Text Search enabled.
  • Case Agent respects existing access permissions. You can only review evidence you are allowed to access (for example, your own unrestricted evidence).

How Case Agent works

When you start Case Agent, the system starts preparing the supported evidence in that case. After preparation is complete, you can ask questions and review responses with citations.

If Case Agent cannot answer your question with confidence, it lets you know instead of providing an unsupported response.

Case Agent chat sessions and any case context you add are only used during that chat. They are not automatically added to case notes or to case or evidence audit trails.

Supported evidence

Case Agent supports the following evidence types:

  • Machine-readable PDF documents
  • Audio files
  • Transcripts extracted from supported video
Note

Images contained within PDFs are not included in analysis.

Citations and verification

Each response includes citations to the source evidence. Select a citation to review the related evidence.

Indexing and availability

Case Agent indexes supported evidence before chat is available. During indexing, you cannot ask questions.

  • Analysis is limited to a single case.
  • Currently, a maximum of 500 cases per organization is supported.
  • Up to 1,000 evidence items can be included per case.
  • Up to 2,000 PDF pages can be included per evidence item.

When preparation is complete, the case is ready for analysis.

 

Axon's AI-powered features use artificial intelligence to provide insights, recommendations, or analysis based on available data and user inputs. These outputs may include inaccuracies, limitations, or outdated information. These tools are designed to support—not replace—professional judgment, legal interpretation, and human oversight. Users are responsible for carefully reviewing and verifying AI-powered content before acting on it. Axon continually works to enhance AI accuracy, mitigate bias, and uphold ethical standards. Learn more at Axon AI.