Use Deep Research in a case
Deep Research is coming soon to the AI Era plan and will appear on the case details page in the redesigned Axon Evidence. It is currently part of an alpha release. This means it is still being developed, and is available to select organizations for testing and feedback. As an alpha feature, functionality is not fully polished, and adjustments can occur based on input. If you would like to participate in this alpha release, contact your Axon representative. Learn more about Alpha and Beta features.
Use Deep Research to ask questions about case evidence and review results.
Before you start
- Your organization must have Deep Research enabled, and have the required license.
- Your role must include permission to use Deep Research.
- You must have access to the case and its evidence.
- Deep Research chat sessions and any case context you add are only used during that chat. If you need a permanent record, capture important findings in case Notes or your own reports.
- Deep Research supports only machine-readable documents and transcripts in the initial release. Image and video visual analysis will be available later.
- Chat history is coming soon.
Start Deep Research
- Select Cases.
- Search for and select the case you want to investigate.
- Select Investigator.
Axon Evidence begins indexing the case evidence. This may take time depending on the amount and size of evidence. Deep Research is unavailable until indexing is complete. - When processing is complete, select Select Evidence.
- In Evidence selection, select the evidence you want to use when answering questions in the chat, or choose Select all to include all available evidence.
- Select Continue.
- Enter your question in the chat box, or select a suggested question from the list.
- Select Send message or press Enter.
- Review the answer and sources shown in the response. The number next to each source citation indicates the number of sources used in the response.
- Select Sources to open a source. From here you can:
- Select the left or right chevron to move to the previous or next source.
- Select View to open the source in a new browser tab. The source opens in the Document tab of the evidence details page.
Add context
- Select Add context.
- In the Case Context panel, enter details that can help provide more relevant analysis.
- Select Continue.
Context is used for the duration of this chat session. If you need a permanent record, capture important findings in case Notes or your own reports.
FAQ
Why is the Investigate button missing on the case details page.
Confirm the feature is enabled for your organization and that your role has access.
Are Deep Research chats saved with the case?
No. Deep Research chats and any case context you add are only used for the current chat session. They are not automatically added to case notes or to case or evidence audit trails. If you need to keep important information with the case, add it to case Notes or your own reports.
Why is some evidence unavailable?
Some evidence might not be available for the current chat. Select Select Evidence, then select the Unavailable tab for details.
Are chats saved with the case?
No.Chats and any case context you add are only used for the current chat session. They are not automatically added to case notes or to case or evidence audit trails. If you need to keep important information with the case, add it to case Notes or your own reports.
Axon's AI-powered features use artificial intelligence to provide insights, recommendations, or analysis based on available data and user inputs. These outputs may include inaccuracies, limitations, or outdated information. These tools are designed to support—not replace—professional judgment, legal interpretation, and human oversight. Users are responsible for carefully reviewing and verifying AI-powered content before acting on it. Axon continually works to enhance AI accuracy, mitigate bias, and uphold ethical standards. Learn more at Axon AI.
