Installation

System requirements

Minimum system requirements:

• Quad core processor..
• 8GB RAM
• Windows 10 (support ending October 2025)
• At least 10GB of free space for the Axon Investigate Scratch Disk.

Recommended specifications:

• Intel i7 or AMD Ryzen 5 or better
• 16GB RAM
• Solid-state drive
• Dedicated GPU
• Latest version of Windows 11

Installation

1. Download the Axon Investigate Installer.
2. In the Downloads folder, open the .exe installer to launch the software.
3. Follow the on-screen instructions and accept the terms and conditions.

This application is on-premises and downloads to your program data location. When the installation is complete, an Axon Investigate icon appears on your desktop and is in the list of programs in the Start menu of your computer.

Configure roles and permissions for Axon Investigate

To open the permissions for a role:

1. Select Admin.
2. Select User Management.
3. Select Roles & Permissions.
4. Select the role you want to configure.

There are two separate sections, and they control different things:

• Axon Investigate controls the Axon Investigate desktop software.
• Investigate Cloud controls Investigate features that run inside Axon Evidence, such as Clarifications and Stitching.

A user might need permissions in one section, the other, or both, depending on how your organization works.

Axon Investigate

By default, the role has Axon Investigate set to Prohibited.

1. Set Software Access to Allowed.
2. Set each associated process the user needs to Allowed. These include filters, advanced processes such as Stitch Together and Stabilize, reporting tools, and output options.

If a user has Software Access but a specific tool is missing or unavailable in the application, check that the individual process is set to Allowed for their role.

Investigate Cloud

Directly below the Axon Investigate section is Investigate Cloud. These permissions control Investigate capabilities that appear inside Axon Evidence, so a user does not need the desktop software installed to use them.

Stitching and Clarification are set to Prohibited by default. Set them to Allowed for each role that should have access. Organizations commonly use this to limit these features to trained users, or to roll them out in stages.

If a user reports that Stitching or Clarifications are missing in Axon Evidence, check the role's Investigate Cloud permissions first.

Sign-In

The dialog box provides you with 3 options to sign-in:

• Axon Account Credentialed Users: Sign-in using the Axon credentials "agency domain.evidence.com" and select Continue.
• Dongle Users: Select Use Local License. This checks the license file on the dongle and associated permissions.
• Trial License Users: If you have a trial license, check your email for a 6-digit trial license code. Enter the code into the license code box and select Activate.