Supervisor and Audit Dashboard Settings

The supervisor and audit dashboards in Axon Performance allow for monitoring and enhanced oversight of supervisor and officer activities. These dashboards provide administrators, higher-ranking supervisors and command staff with insightful metrics and audit capabilities to ensure adherence to organizational polices and to foster continuous improvement.

Configure the supervisor dashboard

Select Admin.
Under Application Settings, select Performance Settings.
Select the Supervisor dashboard tab.
Choose from the following options:
- Metric buffer: Set the number of days to delay performance metrics for group, squad, or officer dashboards. Use this setting to prevent supervisors from seeing metrics for evidence uploaded within your agency's grace period. Enter a value from 1 to 30 days. When this setting is enabled, the default date range becomes Year to Date, with metric buffer. For example, if the metric buffer is set to 7, the default time range for group, squad, and officer dashboards is from the beginning of the year to 7 days before today. This setting does not apply to My Dashboard. It applies only to group, squad, and officer dashboards.
- Show supervisor metrics on group and squad dashboards: Turn on this setting to display a supervisor's metrics next to the officers in their squad on the Performance dashboard.
  - Include supervisor metrics in overall group and squad metrics: Select this checkbox to include a supervisor's metrics in squad and group dashboards. When this checkbox is cleared, supervisors are excluded from squad metrics and all parent group metrics.
  - Allow officers to see their supervisor's metrics in their squad dashboard: Select this checkbox to allow officers in a squad to view their supervisor's metrics on their squad dashboard.
- Allow higher-level supervisors to review videos recorded by their direct-report supervisors: Turn on this setting to allow higher-level supervisors to review videos from their direct reports instead of from all officers under their command. For example, a lieutenant reviews videos from sergeants under their command instead of from all officers. When this setting is turned off, supervisors review videos randomly from all officers under their command.
  - Apply the same Video Review Goal for supervisor reviews: Select this checkbox to apply the same video review goals across supervisory ranks. For example, if a sergeant must review one video per officer each month, a lieutenant must also review one video per sergeant each month.
Select Save.

Supervisor Metrics

Watch this video to learn more about supervisor metrics.

When supervisor metrics are enabled, organizations can evaluate a supervisor's metrics, such as Activation Rate, ID Rate, and Categorization Rate, separately from the metrics of their officers. This gives administrators and higher-ranking supervisors, such as lieutenants, captains, and commanders, the data they need to guide the performance of their direct reports. In the screenshot below, the supervisor's metrics are identified by a star icon next to the supervisor's name and appear alongside officer metrics on the Performance dashboard.

Supervisor review workflows

The Supervisor Review feature helps command-level supervisors focus on evidence from their direct reports. This can help organizations identify issues earlier, support targeted training, and provide timely support for frontline supervisors.

Using the same review goals across supervisory ranks helps maintain consistent accountability and oversight throughout the command hierarchy.

Note

The Supervisor Metrics and Supervisor Review workflows are available only for agencies that use Command Hierarchy.

Configure the audit dashboard

Watch this video for an overview of the audit dashboard.

The audit dashboard serves as a powerful tool for organizations to visualize the results of random video audits done by their frontline supervisors, command staff, and the administrative team. It extracts insights from high volumes of video review data conducted by the organization over time, to surface valuable data points and trends. These insights enable organizations to make data-driven decisions, drive policy compliance, and advance organizational goals.

Watch this video for steps to configure the audit dashboard.

Select Admin.
Under Application Settings, select Performance Settings.
Select the Audit dashboard tab.
Choose from the following options:
- Audit Dashboard: Turn this on to show the results of random video audits, and then select one or more of the following charts to display on the audit dashboard:
  - Review results over time: Shows how often supervisors selected a response over time. For example, this chart helps answer questions like “is Great Performance trending up or down?”
  - Review distribution: Shows an alphabetical list of officers and the number of reviews received from their supervisors. For example, has Officer John received two video reviews this month as mandated by the agency policy?
  - Review results by officer: Shows officers sorted by number of results received. For example, who received the highest number of Late Activation?
  - Top reviewers: Shows supervisors sorted by number of reviews completed. For example, which Sergeants in the East District finished the highest number of video reviews?

A supervisor with permissions can switch to the Audit Dashboard tab on any group. Performance aggregates all video reviews done for all squads under this group to populate the charts and tables.

FAQ

If some of my supervisors are not equipped with body cameras but some are, how can I make sure the no-camera supervisors’ metrics don’t “weigh down” their squad’s overall metrics?

You can still monitor the metrics of camera-equipped supervisors. Go to the Supervisor dashboard tab in Performance settings and turn on Show supervisor metrics on group and squad dashboards.Then uncheck Include supervisor metrics in overall group and squad metric.

How can a higher-ranking supervisor review a lower-ranking supervisor?

Go to the Supervisor dashboard tab in Performance settings and turn on Allow higher-level supervisors to review videos recorded by their direct-report supervisors. This options allows a higher-ranking supervisor to initiate a new video review at the group containing lower-ranking supervisors under command to receive videos from these lower-ranking supervisors. Higher-ranking supervisors are free to further drill down to the squads containing officers and initiate video reviews there. But this time, they will receive videos from officers instead of their direct reports.

Can supervisors be compared alongside their officers on the dashboard?

Yes, go to the Supervisor dashboard tab in Performance settings and turn on Show supervisor metrics on group and squad dashboards. Camera-wearing supervisors should be the benchmark for their officers to emulate.

Is it possible for officers to view their supervisor’s metrics?

Yes, go to the Supervisor dashboard tab in Performance settings and turn on Show supervisor metrics on group and squad dashboards.This feature fosters transparency and encourages mutual accountability within the team.

What is the purpose of setting the same video review goals for different supervisory ranks?

This ensures uniformity and consistency in review expectations and oversight across the organization so that higher-ranking supervisors are not “above the law”, being exempted from meeting the review goal that the lower-ranking supervisors must comply with.