Body-worn camera FAQs
What connected Axon devices are compatible with Fleet 3?
Fleet 3 supports the same devices as Fleet 2: Axon Body 2, Flex 2, Body 3, and Body 4 cameras. Connecting other Axon cameras to Fleet 3 makes your patrol vehicle a powerhouse of consolidated audio and visual signal storage.
How do I connect my body-worn camera (BWC) to Fleet 3?
Pair and connect a BWC to Fleet 3 through the Fleet Dashboard app on your Mobile Data Computer/Terminal (MDC/T). See Dashboard and body cameras on my.Axon.
What do I gain by connecting a BWC to Fleet 3?
Connecting an Axon body-worn camera brings following abilities:
- View evidence across devices from one place in Dashboard. Evidence recorded within one minute of each other is grouped in an Incident, allowing metadata addition at the Incident level rather than per video, saving you time.
- Upload BWC evidence wirelessly through Fleet's LTE connection.
- View BWC streams in Dashboard, aiding in pre-patrol setup.
- Use Dashboard to start/stop BWC recordings.
- Start Fleet and Axon Body 4 recordings together. See Body camera and Fleet activation.
- Use Dashboard to modify settings and configurations of all cameras.
How many BWCs can be connected to Fleet 3?
Two officers signed into Dashboard can add a BWC simultaneously.
What metadata can I associate to BWC evidence?
Adding metadata to videos from the comfort of your vehicle is part of Dashboard's Evidence Review workflow and includes assigning ID, title, categories, and tags to both Fleet and BWC evidence.
Can I add metadata to my BWC evidence after it's been uploaded?
No. After BWC evidence is uploaded to Axon Evidence it is securely deleted from the device. Manage uploaded evidence in Axon Evidence.
Does connecting a BWC to Fleet affect my BWC's battery life?
Fleet 3 integration with BWCs has minimal effect on a body camera's battery life. By default, the system uses Bluetooth for low-energy communication. Interacting with a BWC's video stream or evidence will temporarily enable Wi-Fi, which will slightly increase battery draw. These interactions turn on Wi-Fi:
- Reviewing a body camera's video evidence from Dashboard.
- Priority Uploading body camera video evidence to Axon Evidence.
- Viewing a body camera's video stream (whether from Dashboard or Axon Fusus).
View the status of your camera's Wi-Fi usage from the BWC tile in Dashboard's Devices tab. The Wi-Fi indicator illuminates when Wi-Fi is in use.
Why doesn't my BWC connect to Fleet 3?
If your BWC won't pair with Fleet 3, check the following:
- A BWC can only pair to Fleet 3 if the camera owner is also signed into Dashboard.
- A BWC must be manually paired to Dashboard in each new vehicle you use.
- BWC pairing to Dashboard lasts for 10 days, after which you'll need to manually pair again.
Can my body camera and Fleet 3 start each other's recordings?
Yes, with an Axon Body 4 connected to Fleet 3. See Body camera and Fleet activation.
Do I need an additional license for body camera and Fleet activation?
No. It's included for Axon Body 4 customers with Fleet 3.
Does body camera and Fleet activation work with Fleet 1 or Fleet 2, or with Axon Body 3, Body 2, or Body Mini?
No. This feature currently requires Axon Body 4 and Axon Fleet 3.
Why does a single press on the Dual-View Camera do nothing when body camera activation is configured?
A Dual-View Camera single press can't be distinguished between starting and stopping a recording. If single-press were active, an officer trying to stop a Fleet recording could unintentionally start a new body camera recording. Double-press starts recording and long-press stops it whenever a button is configured to include body cameras.
