Uploading video and charging with an Axon Dock

Camera Upload to Evidence.com and Charging Using an Axon Dock

If you do not have an Axon Dock, you can upload video with a Windows compatible computer using Evidence Sync.

  1. Make sure the Dock is powered on and connected to the internet.
  2. Turn the controller off.
  3. Disconnect the camera cable from the controller and camera.
  4. Dock the camera and controller into the appropriate bay in the Axon Dock. (Initial connection will show a momentary red LED on the camera.)

When you plug your camera and controller into the Axon Dock, the camera and controller status LEDs display the device status.

Device Status Status LED Indicator
Initial connection (momentary) Solid red
In queue awaiting upload Solid yellow
Device ready (all videos uploaded successfully) Solid green
Device not assigned, agency mismatch, or camera set in offline mode Blinking red
Uploading data Blinking yellow
Firmware update, extremely low battery, or memory full Blinking red and yellow — DO NOT remove the camera from the Dock
Transfer error, device retrying to transfer Blinking green and yellow
Possible network error. Refer to the Troubleshooting chapter of the User Manual. Blinking red, yellow, and then green (cycling all colors)
Dock has no communication with camera LED off
Note

If an Axon setting (for example, orientation, audio, or video setting) has changed in Axon Evidence, it will be updated while the camera is in the Dock.

Battery status while in an Axon Dock

The controller’s battery LED displays the battery’s capacity when the device is being used or when charging.

Battery Status Battery LED
Battery capacity is 40–100 percent Green
Battery capacity is 20–39 percent Yellow
Battery capacity is less than 20 percent Red