Call dismissal

The 911 call panel organizes calls into three sections: Active, Ended, and Dismissed.

Operators can dismiss active calls that are not relevant. Dismissing a call:

• Moves the call to the Dismissed section.
• Does not end the call.
• Applies only to the individual operator’s view.

Other operators continue to see the call in their queue. You can restore a dismissed call at any time.

This feature is useful for high-volume environments where lower-priority calls may interrupt workflows.