Export a case audit log
The case audit log shows updates made to a case, including when they occurred, and when tags have been added or removed. You can export this log as a PDF, either in its entirety or within a specific date range.
- On the case details page, select Export Audit Log.
- Use the Audit Log dropdown menu to find the audit log type you want.
- Select the date range you want from the Date Range dropdown menu.
- Select Download.
The PDF will open in a separate window. Review the information, and then download the PDF.
If a partner has shared a case with you that includes their audit log, you can view the log by following the above steps to export and view the audit log.
