Work folders

Folders help you organize evidence in a case. You can create, move, or delete folders, and add evidence to one or more folders.

Create a folder

1. On the Evidence tab, select Create Folder.
   Alternatively, right-click in the folder tree, then select Create folder.
2. Enter a Folder Name in the Create a folder dialog box.
3. Select Create. The folder is created and added to the folder view.
   

Create a subfolder

1. Open the folder where you want to create a subfolder.
2. Select Create Folder.
3. Enter a unique Folder Name in the Create a folder dialog box. The folder is created and added to the folder view.
   • Subfolder names cannot be duplicated within a folder.
   • If a subfolder with the same name exists in the destination folder, you must either rename one of the subfolders or merge their contents.
     

Move a folder

You can move folders to reorganize the structure of evidence within a case.

• To move a folder, drag and drop it within the folder tree or between the folder tree and evidence table.
• The folder and its contents move to the new location.

Organize evidence in folders

You can organize evidence by adding it to a folder or moving it between folders. You can move individual or multiple pieces of evidence between folders using the folder tree, or move multiple files in bulk using the action bar.

Drag and drop evidence

1. Expand folders in the folder tree so the destination folder is visible.
2. Locate the evidence you want to add or move by either expanding folders in the tree or finding the items in the evidence table.
3. Drag the evidence and drop it on the destination folder in the folder tree.

Move evidence in bulk

1. On the Evidence tab, select the checkboxes next to the items you want to add or move.
2. On the action bar, select Move.
3. In the Move pane, choose the destination folder, then select Move.

Import evidence into a case folder

Users who are allowed the Upload External Files permission can import evidence files directly into a case.

The maximum file size is 4 Gigabytes, and you can upload a maximum of 500 files at one time.

1. On the Case Details page, select Add Evidence.
2. From the Add Evidence to Case page, select the Import tab.
   
   
3. To add files that you want to import, use either of the following methods:
   • Drag-and-drop files: Find the files on your computer and drag-and-drop them into the Import Evidence page. If the Case Subfolder feature is enabled, you can use the drag-and-drop functionality to add a folder and all of its content into the case or case folder. This makes it easy to create a folder hierarchy without having to create all the folders before adding evidence.
   • Browse for files: Select Choose Files and then use the dialog box to find and select the files on your computer. You can add up to 500 files at a time.
4. Optionally, you can use the Upload Folder list to select the folder or subfolder where the evidence should be uploaded. This option is only available if the Case Subfolder feature is enabled.
5. Once the files are added, you can edit the title, ID, and category information individually for each file. You can also edit the IDs and categories fro all the imported evidence or select and edit the IDs and categories for specific files using the Edit All IDs and Edit All Categories options.
6. Select Upload. The evidence is now listed on the Evidence tab of the Case Details page. If you are adding evidence to a case that has been shared with a partner agency, you are prompted to update your case share.

Frequently asked questions

Can I share the folder structure of my case with a partner share or download link?

Yes, folder structure can be shared with both partner share and download link.

When I add evidence to multiple folders, does the system make a copy?

No. It's a shortcut to the original evidence and not a copy.

Is there a limit on the number of evidence items and/or folders I can move at once?

For early access, there is a combined limit of 500 folders and evidence files that can be moved at once.

Can I share the folder structure of my case with a download link?

Yes, the folder structure of the case can be shared now via a download link.

Can I share the folder structure of my case with a partner share?

Yes, the folder structure of the case can be shared via partner share. However, when evidence is chosen within a folder, the folder structure is automatically included in the folder share.

When I add evidence to multiple folders, does the system make a copy?

No. It's a shortcut to the original evidence and not a copy.

Is there a limit on the number of evidence items and/or folders I can move at once?

There is combined limit of 500 folders and evidence files that can be moved at once.