User account statuses

An Axon Justice user account can have one of the following possible statuses.

• Active: The user can access your Axon Justice organization, as determined by the role that you assigned to the user account. Administrators can change user account information for Active users.
  • Axon Justice does not permit users who have not completed the registration process to access your Axon Justice organization.
• Invited: Active users who have not completed the registration process are considered to have a status of Active/Invited. In user search results, the status of these users is listed as Invited.
• Password Reset: Active users whose credentials have been reset by an administrator have a status of Active/Password Reset. In user search results, the status of these users is listed as Password Reset.
• Inactive: The user cannot access your Axon Justice organization. Administrators cannot change user account information for Inactive users; however, the audit trails of inactive users remain available.
  • Administrators can create user accounts that are Inactive. This enables organizations to pre-provision user accounts with device assignments and other settings, without prematurely allowing the users access to their Axon Justice agency.

You cannot delete user accounts. This ensures that user audit trails are available any user accounts that has had access to your Axon Justice organization.

A new user account can be either Active or Inactive. Administrators can deactivate and reactivate user accounts.