Interactive dashboards

After a Community Survey starts collecting responses, you can review individual submissions, track how the survey is performing, and export the data for reporting.

Open survey results

  1. Select Admin.
  2. Under Application Settings, select Community Surveys.
  3. From the table, select the actions icon next to the corresponding survey, then select Dashboard.
    Alternatively, select View to open the survey details page, then select Dashboard.

Dashboard

Each survey has a dashboard available for viewing and customization.

Chart types

Administrators can build and manage a custom dashboard for each survey. Available chart types for viewing responses include:

  • Summary: Numerical values that show change over periods of time. i.e., Responses over the previous 30 days. Users can create a comparison window to determine the value change over a previous time frame (Previous 30 days, 7 days, Month-to-Date, etc.)
  • Bar Chart: A visualization that represents categorical or time-series data as proportional horizontal or vertical bars. Users can compare values across groups or track a single metric over sequential intervals at a glance.
  • Donut Chart: A circular visualization that shows part-to-whole relationships across a set of categories. Each arc segment represents a category's share of the whole.
  • Table: A structured grid that displays detailed, row-level data across multiple attributes. Users can show the answer distribution, verbatim responses, or a combination of the two.

Working with data in the dashboard

All dashboards support interactive filtering. Filtering will depend on the available data, currently you can filter by:

  • Date range

Additional filtering options will be made available soon, including:

  • Source
  • Custom slicers
  • Geographic Locations
  • Response source
  • Survey Questions

Customize the dashboard layout

  1. On the dashboard, select Edit Dashboard.
  2. Drag and drop the charts and widgets to rearrange the layout.
    • Charts and Widgets width and height, as well as titles, sub-text, or any comparison values (if applicable) can be modified.
    • Charts can be arranged into sections, each section can support up to four charts depending on size and configuration.
  3. Enter or update the section title.
  4. Select Save.

Data refresh

The data on the dashboard updates when you open the dashboard so you have the most recent responses available.

Response limits

There are no response limits for surveys.

Export survey data

Export responses to CSV

  1. Open the survey and select the Responses tab in the dashboard.
  2. Select Export CSV. The CSV file downloads with all response data.