Troubleshooting Policy Chat

Our system is built to handle errors smoothly. Policy Chat provides a polite denial for questions outside policy questions.

If Policy Chat is unable to provide responses to policy questions, contact your administrator to ensure that the specific policy has been uploaded.

Context Window

Policy Chat remembers the last 5 questions asked, with new questions replacing the oldest one first.

Wellness Disclaimer

When asking Policy Chat questions related to mental health, you may receive the following message:

Policy Chat is not a wellness tool and cannot assist with mental health issues, including self-harm or suicidal ideation. Axon is not responsible for any use of this tool related to mental health matters. If you or someone you know is in crisis or needs emotional support, please contact a mental health professional or call the National Suicide Prevention Lifeline, available 24/7, at 1-800-273-8255 (TALK).

Common Errors

Questions can only be comprised of 250 characters or less and each organization has a 5,000 page limit.