February 2025

The schedule for the February 2025 release is as follows:

  • Customers in the Enterprise region (.ent.evidence.com), Canada (.ca.evidence.com), the Netherlands, new European region (.eur.evidence.com), and European legacy region (.eu.evidence.com) receive on March 5, 2025.
  • Customers in U.S. Federal (.evidence.com) and U.S. Law Enforcement region (.evidence.com) receive on March 6, 2025.
  • Customers in Australia (.au.evidence.com) receive on March 11, 2025.
  • Customers in South America (.la.evidence.com) and the United Kingdom receive on March 12, 2025.

For information on the update schedule times for your region, refer to the Axon Evidence Maintenance Schedule on the Axon website.

We don’t expect any downtime during this update.

Additional help documentation for the products included in these release notes is located at axon.com/help.

Download this month's release notes

Changes applicable to Axon federal customers

This section provides a list of updates that are applicable to Axon Federal customers. For a more detailed understanding of each update, refer to the corresponding sections within these release notes.

  • Axon Body 3 v1.36.47 phased rollout
  • Axon Body 4 v1.2450.14 phased rollout
  • Dock v3.21 starts with early access devices on February 25
  • Axon Interview
    • Axon Interview updates to support policy, and sign-in security
    • Axon Interview Automatic Failover ensures uninterrupted recording and evidence uploads with dual server redundancy

New livestream diagnostics test

Our new livestream diagnostics test helps Axon identify your potential network blockers that might prevent a livestream from your Axon devices, such as Axon Body Worn Cameras, Axon Fleet, and Axon Air. Users will receive a downloadable report with the output of the diagnostic test to send to Axon.

Learn more about Troubleshooting livestream connections.

New

Axon Body 4

Axon Body 4 v1.2450.14

Started with early access devices on February 5. This phased rollout of performance improvements and fixes is expected to span two weeks with general availability targeted for February 18. To enroll devices in early access ahead of the general release, visit Early Access Devices.

Improvement

New IP address

Added IP address 52.250.94.140 to the Allowed list for ENT Commercial/Enterprise (US4). This is reflected in the last row of the fourth table in Managing network allowed lists with Axon Cloud.

Improvement

Axon Body 4 as MFA device

You can now use your Body 4 Camera as a MFA/2FA (Multi/Two-Factor Authentication) device. Learn more at Operate your camera.

Improvement

Axon Body 3

Axon Body 3 v1.36.47

Started with early access devices on January 21. This phased rollout of performance improvements and fixes is expected to span three weeks with general availability targeted for February 11. To enroll devices in early access ahead of the general release, visit Early Access Devices.

Improvement

New IP address

Added IP address 52.250.94.140 to the Allowed list for ENT Commercial/Enterprise (US4). This is reflected in the last row of the fourth table in Managing network allowed lists with Axon Cloud.

Improvement

Axon Body Workforce

ABW v1.36.47

Started with early access devices on January 21. This phased rollout of performance improvements and fixes is expected to span three weeks with general availability targeted for February 11. To enroll devices in early access ahead of the general release, visit Early Access Devices.

Improvement

New IP address

Added IP address 52.250.94.140 to the Allowed list for ENT Commercial/Enterprise (US4). This is reflected in the last row of the fourth table in Managing network allowed lists with Axon Cloud.

Improvement

Axon Body Camera Dock

Axon Dock v3.21

Starts with early access devices on February 25. This phased rollout of performance improvements and fixes is expected to span four weeks with general availability targeted for March 25. To enroll devices in early access ahead of the general release, visit Early Access Devices.

Improvement

Axon Fleet

Improvements

Resolved user-reported issues and made performance enhancements for a smoother and more reliable experience.

Improvement

iOS updates

Accompanying iOS dashboard application updates.

Improvement

Axon ALPR

Deleting ALPR records

You can now delete ALPR records directly from the search results screen.

Learn more at ALPR Search in Axon Evidence.

Improvement

NJ SNAP initiative

Axon will be 100% certified for the NJ SNAP initiative by the end of February.

Improvement

License management

Partial licensing (license management) is now live.

Learn more at Admin Settings - ALPR.

New

Axon Interview

Changes in support

Starting in January 2025, Axon Interview will only provide technical support for the four most recent software releases, currently versions 4.17, 4.16, 4.15, and 4.13. Use the Server Updater tool to stay current on the latest features, bug fixes, and security updates.

Learn more at Feb 2025 Release Notes.

New | Admin

Legacy sign-in function retired

Due to new security requirements on Axon Evidence, the legacy sign-in function will be retired in mid 2025. Agencies must be using Interview v4.13 or higher to continue signing in securely.

Learn more at Feb 2025 Release Notes.

New | Admin

New admin controls

Includes admin control of client application updates, automated user logout, time synchronization, retirement of the Heathrow API, and addition of client and server watchdog apps.

Learn more at Feb 2025 Release Notes.

New | Admin | Improvement

Automatic Failover (AF)

Automatic Failover boosts the reliability of the recording process and ensures smooth evidence uploading, especially in the rare event of server exceptions. AF’s dual-server functionality adapts to server disruptions to provide uninterrupted recording and livestreaming. Includes new configuration settings for Server Failure Fallback and updated configuration for Evidence Upload preference.

Learn more at Automatic failover.

New

Resolved issues

Axon Body 4
  • Fixed audit trails not uploading after uploading evidence over Wi-Fi.
  • LTE powers down after Priority Evidence Upload.
Axon Dock
  • IPv6 networking updates and fixes
  • Miscellaneous fixes
Axon Fleet
  • Fixed log-in issues when two users log in and out.
  • Fixed issue with hub setting and time syncing to ECOM.
Axon Interview
  • Automatic updates in IR client applications no longer fail on first attempt when updating to v4.16. If this issue occurs in previous releases, log in as an admin or wait 30 minutes to retry.
  • Updating IR server through Server Updater no longer fails on first attempt when updating to v4.16. If this occurs in previous releases, close and restart the tool.
  • User sync from Axon Evidence no longer fail when it returns duplicate users, which could have resulted from updates and re-indexing of its user data.
  • Audio masked header text no longer sticks even when masking is removed.
  • Audio or video masked text now shown for interviews when audio or video masking is applied.
  • “Audio only“ text no longer removed from header on client app when interview is held and resumed.
  • Known issue: Livestreaming app may occasionally cause one camera feed to not recover after a server or camera disconnection and reconnection. Close and reopen the livestreaming app.
  • Known issue: Unplugging the camera cables and then plugging into the portable kit will block the video feed. Always reboot with all the devices connected.