March 2025

The schedule for the March 2025 release is as follows:

  • Customers in the Enterprise region (.ent.evidence.com), Canada (.ca.evidence.com), the Netherlands, new European region (.eur.evidence.com), and European legacy region (.eu.evidence.com) receive on March 25, 2025.
  • Customers in the U.S. Federal (.evidence.com) and U.S. Law Enforcement region (.evidence.com) receive on March 26, 2025.
  • Customers in Australia and New Zealand (.au.evidence.com), South America (.la.evidence.com), and the United Kingdom receive on April 1, 2025.

For information on the update schedule times for your region, refer to the Axon Evidence Maintenance Schedule on the Axon website.

We don’t expect any downtime during this update.

Additional help documentation for the products included in these release notes is located at axon.com/help.

Download this month's release notes

Axon Body 4

Firmware v1.2504.15

Phased rollout started February 25 with general availability targeted for March 11. This update primarily contains minor fixes.

Improvement | Federal

Firmware v1.2510.x

Phased rollout starts with early access devices on April 8, spanning three weeks with general availability targeted for April 29. To enroll devices in early access ahead of the general release, visit Early Access Devices. This update primarily contains minor fixes.

Improvement | Federal

Axon Body 3

Firmware v1.2504.1

Release started for early access devices on February 19. This phased rollout is expected to span three weeks with general availability targeted for March 11. To enroll devices in early access ahead of the general release, visit Early Access Devices.

Improvement | Federal

Axon Body 3 now supports MFA

Axon Body 3 cameras are now enabled as authentication methods. Learn more at Multi-factor Authentication and the MFA User Guide.

New | Federal

New audit trail data field

The “Audit data current as of:” field has been added to the following reports: Evidence, User, Group, Device, Community Request, Respond, Agency, and Case.

New | UI/Accessibility | Federal

Axon Body 3 firmware numbering convention changed

Version numbering has switched to the Body 4 convention: Major.YearWeek.Patch version. Our previous Body 3 release was v1.36.47; the latest release is v1.2504.1, where the first digit 1 is the major version, 2504 is the release year ’25 and week 4, and the last digit 1 is the patch version.

Improvement | Federal

Axon Body Workforce

Axon Body Workforce now supports MFA

Axon Body Workforce cameras are now enabled as authentication methods. Learn more at Multi-factor Authentication and the MFA User Guide.

New | UI/Accessibility

New audit trail data field

The “Audit data current as of:” field has been added to the following reports: Evidence, User, Group, Device, Community Request, Respond, Agency, and Case.

New | UI/Accessibility

New sign in required when creating account or resetting password

Starting March 25, 2025, users who set up their account via an invitation or reset their password using Forgot Password will need to sign in again with their new password. This helps keep credentials safe and improves security.

New | UI/Accessibility

Axon Body Camera Dock

Firmware v3.21

Releases for early access devices on March 11, with phased rollout spanning four weeks with general availability targeted for April 8. To enroll devices in early access ahead of the general release, visit Early Access Devices. This update primarily contains minor fixes.

Improvement | Federal

Axon Fleet

Firmware v2.2502

Phased deployment began late February and continues through early March. This update resolves user-reported issues, enhances performance for a smoother and more reliable experience, and includes Dashboard application updates for iOS.

Improvement | Federal

Axon Interview

Changes in support

Starting in January 2025, Axon Interview will only provide technical support for the four most recent software releases, currently versions 4.17, 4.16, 4.15, and 4.13. Use the Server Updater tool to stay current on the latest features, bug fixes, and security updates.

Admin | New | Federal

Legacy sign-in function retired

Due to new security requirements on Axon Evidence, the legacy sign-in function will be retired in mid 2025. Agencies must be using Interview v4.13 or higher to continue signing in securely.

Admin | New | Federal

New admin controls

Includes admin control of client application updates, automated user logout, time synchronization, retirement of the Heathrow API, and addition of client and server watchdog apps.

Admin | New | Improvement | Federal

Automatic Failover (AF)

Automatic Failover boosts the reliability of the recording process and ensures smooth evidence uploading, especially in the rare event of server exceptions. AF’s dual-server functionality adapts to server disruptions to provide uninterrupted recording and livestreaming. Includes new configuration settings for Server Failure Fallback and updated configuration for Evidence Upload preference. Learn more at Automatic failover.

New | Federal

Axon Device Manager

Minor fixes to improve and stabilize sign-in flow.

Improvement | Federal

Device checkout

Axon Device Checkout user interface now includes dock information along with that of the camera.

New | UI/Accessibility | Federal

Resolved issues

Axon Fleet
  • Fixed log-in issues when two users sign in and out.
  • Fixed issue with hub setting and time syncing to Axon Evidence.
Axon Interview
  • Resolved runaway recordings when customer networks had disconnection issues (associated with the message “Please wait the recording has just started” when trying to stop a recording).
  • Fixed a Wowza failure to restart correctly after scheduled maintenance.
  • Automatic updates in IR client applications no longer fail on first attempt when updating to v4.16. If this issue occurs in previous releases, log in as an admin or wait 30 minutes to retry.
  • Updating IR server through Server Updater no longer fails on first attempt when updating to v4.16. If this occurs in previous releases, close and restart the tool.
  • User sync from Axon Evidence no longer fail when it returns duplicate users, which could have resulted from updates and re-indexing of its user data.
  • Audio masked header text no longer sticks even when masking is removed.
  • Audio or video masked text now shown for interviews when audio or video masking is applied.
  • “Audio only“ text no longer removed from header on client app when interview is held and resumed.
  • Known issue: Livestreaming app may occasionally cause one camera feed to not recover after a server or camera disconnection and reconnection. Close and reopen the livestreaming app.
  • Known issue: Unplugging the camera cables and then plugging into the portable kit will block the video feed. Always reboot with all the devices connected.
Device Checkout
  • Fixed issue where body cameras were randomly unassigning in the field.

Coming soon

Axon Device Checkout

A Samsung software update in April will include a fix for tablets that randomly start losing battery.

Improvement