May 2024

The schedule for the May 2024 release is as follows:

  • Customers in the Enterprise region (.ent.evidence.com) receive on May 30, 2024.
  • Customers in the European region (.eur.evidence.com) and European legacy region (.eu.evidence.com) receive on June 3, 2024.
  • Customers in Canada (.ca.evidence.com) and New Zealand receive on June 4, 2024.
  • Customers in the U.S. Federal (.us.evidence.com) and U.S. Law Enforcement region (.evidence.com) receive on June 5, 2024.
  • Customers in Australia, the United Kingdom, and South America region (.la.evidence.com) receive on June 6, 2024.

For information on the update schedule times for your region, refer to the Axon Evidence Maintenance Schedule on the Axon website.

We don’t expect any downtime during this update.

Additional help documentation for the products included in these release notes is located at axon.com/help.

Download this month's release notes

Trusted upload (early access)

Elevate your evidence management with Trusted Upload! Designed to enhance collaboration, this feature streamlines the evidence collection process by seamlessly and securely integrating evidence from third-party partners.

With the Trusted Upload feature, Justice customers can receive any required data right into a case from third-party partners who are identified as trusted users outside of Axon platforms.

What is a Trusted Upload user? Trusted users are not customers of the Axon platform but are required to send digital evidence to Axon Justice cases.

Detailed user guides and e-learning modules are available to help Axon Justice end-users and admins set up and manage access and evidence collection from trusted users. Additionally, a trusted user guide and trusted user e-learning are available to provide your trusted users with all the information they need to securely upload their evidence.

If you're interested in being part of the early access program, contact your Axon representative. Please note that the Trusted Upload feature is not yet available to Federal customers in US3.

Beta | UI/Accessibility

Add trusted users

Onboarding third-party partners as trusted users allows them to submit evidence directly into your Axon Justice system.

  1. Sign in to your Axon Justice administrator account.
  2. Select Admin, and then under Sharing Settings select Trusted Upload.
  3. Select Add User.
  4. Enter the email address of the trusted user, and then select Add.

Once you add a trusted user, they will be listed on the Trusted upload page.

Request evidence

Securely request the evidence you need in an Axon Justice case from your trusted users. Multiple requests can be sent at the same time.

  1. Select Cases, and then locate and select the case you want to request evidence for.
  2. Select the Requests tab.
  3. Select a Trusted User from the list, and then choose the information you wish to include in the request email:
    1. Police Number
    2. Accused
    3. Court Number
  4. Enter an optional Email Note, and then select Send Request.
  5. Sent requests will appear in the Requests tab.
  6. Select Request More to request additional uploads if required at any time.Axon Justice evidence open to the requests tab.

Upload evidence as a trusted user

Trusted users can securely upload requested evidence through the system. When a request for evidence is made, the trusted user will receive an email from the requesting organization containing a link to securely upload evidence.

  1. Look for an email from the requesting organization.
  2. Select the Upload Securely button in the email to upload your evidence.
  3. Drag and drop or Click to Upload your files.

    The Axon Justice uploader accepts files up to 1.5TB and common formats like .mp4, .jpg, .g64, etc. If your file isn't supported or is too large, it may need to be converted or compressed before you retry. View all file types supported by Axon Justice.
  4. After adding files, they will appear in a list below the upload area. These files are not uploaded to the system until you select Upload. Prior to uploading, you have the option to:
    1. Add more evidence by dragging and dropping, or clicking to upload more files.
    2. Remove any files you do not want to upload by selecting Remove (trash can) next to the files you wish to remove.
  5. After ensuring all files are correctly listed, select Upload to finalize the upload of your files to the system. Progress bars will show the status of your files as they are being uploaded.
  6. Once your upload is complete, an Activity Log shows the number of items uploaded and the date, with a green check mark indicating a successful upload.

After uploading trusted users can:

  • Continue to add more evidence by dragging and dropping, or clicking to upload more files.
  • Select Activity Report to generate an Upload Activity Log for a detailed overview of the uploaded files.
    Axon Justice trusted upload page, with a focus on the Upload button.

Receive requested evidence

Easily receive and review evidence from trusted users within your Axon Justice case.

  1. Go to the Evidence tab of the case. New evidence is indicated by a red dot.
  2. Select the Requests tab, and then select desired Request folder.
  3. Click on Request folder to see the specific files received for the Request
  4. Select Activity Report to generate an Activity Log for a detailed overview of the uploaded files.

Justice end-users also have the option to Close Request if all information has been received for that Request. Selecting New Request in the Request tab is available to send more requests for the case at any time.
Axon Justice open to the Requests tab.

Updates and improvements

  • Previously when a Justice end-user added a group to a case Internal Access, the group was not able to be removed with the delete button. This is now resolved and is possible.

Improvement | Federal

Axon Academy

We are excited to announce the release of 2 new e-learning videos for Draft One within our Axon Evidence courses in Academy.

Axon Justice: Overview

New