Axon battery shipping guidance

How to safely ship your batteries back to Axon

Your device being returned to Axon may contain Lithium-Ion batteries. When improperly shipped, the chemical contents of batteries may create high levels of heat or catch fire. For this reason, we have provided you with safety regulations and precautions when preparing Axon products for shipment.

Warning

If batteries are swollen or damaged, do not return and safely dispose locally.

Guidance for UN3481 and UN3091 Ground Shipments

Packing instructions for UN3481 and UN3091 for ground shipments:

  • Pack in outer packaging of adequate strength and design to accommodate transport of the equipment. Total package weight should not exceed 60 lbs.
  • Do not mix equipment of different UN classifications in the same package.
  • Equipment must be secured against movement within package.
  • Seal up the outer package with strong packing tape.
  • Place UN label on the outside of package. (Printable labels available on page 2 and 3)
  • Place shipping Label on the outside of package.

Common Axon SKUs classified as UN3481

Requires a UN3481 label
Axon Body 3 (SKU 73202)
Axon Body 2 (SKU 74001)
Flex 2 Controller (SKU 11532)
Requires a UN3481 label and must have at least 1 handle for every 3 batteries in parcel.*
Tactical Battery Pack (SKU 20018)
Compact Battery Pack (SKU 20019)
Taser Camera Battery (SKU 26764)

Common Axon SKUs classified as UN3091

Requires UN3091 and must have at least 1 handle for every 3 batteries in parcel.*
Signal (PPM) (SKU 70116)
Extended Automatic Shutdown (XAPPM) (SKU 11015)
Performance Power Magazine (PPM) (SKU 22010)
Tactical Performance (TPPM) (SKU 22012)
Automatic Shutdown (APPM) (SKU 22011)
Signal (SPPM) (SKU 70116)
Standard PPM battery (SKU 26700)
Extended battery with cartridge holder (SKU 26701)
Performance Power Magazine (PPM) (SKU 22010)
Tactical Performance (TPPM) (SKU 22012)
Extended Tactical Performance (XPPM) (SKU 11010)
Automatic Shutdown (APPM) (SKU 22011)

*Please reach out to [email protected] for assistance shipping standalone batteries, which will require a UN3480 or UN3090 labels.

If a SKU is not included in the list above or if you are unsure how to ship a specific product, contact [email protected].

Guidance for UN3481 and UN3091 by air service

For air shipments including UN3481 and UN3091, lithium-Ion batteries must be packed at a ratio of 1 taser handle to 1 battery and must not exceed 5 KG Battery weight per package. Same packing instructions as above.

Please reach out to [email protected] for assistance shipping standalone batteries.

UN3481 printable label and instructions

  • Must be displayed on a background of sharply contrasting color; all of the UN3481 red borders must be visible
  • Must be unobscured by labels or attachments
  • Must be located away from any other marking (such as advertising) that could substantially reduce its visibility

UN3091 printable label and instructions

  • Must be displayed on a background of sharply contrasting color; all of the UN3091 red borders must be visible
  • Must be unobscured by labels or attachments
  • Must be located away from any other marking (such as advertising) that could substantially reduce its visibility