Dropped or wet TASER 10 energy weapon

The TASER 10 energy weapon is more water-resistant than any previous energy weapon. This improved water resistance is effective only with all ten cartridges in the magazine and the battery properly inserted. However, Axon recommends the following:

Do not immerse the energy weapon in water. Do not otherwise purposely expose the device to water. If your energy weapon has been submerged in water or exposed to a significant amount of water for an extended time, immediately remove the battery pack, remove the energy weapon from service, and contact Axon.

Cartridges exposed to significant moisture must be disposed of in an electrostatic discharge (ESD) safe procedure.

These procedures apply to an energy weapon exposed to plain water or rainwater. If the energy weapon is exposed to other liquids (including, but not limited to, saltwater, soda, or coffee), remove the battery pack from the weapon, remove the weapon from service, and contact Axon.

If the energy weapon is briefly exposed to water (for example, heavy rain) and then dried and tested following these procedures, the weapon should work. Follow these steps for an energy weapon exposed to some water but not submerged in water..

1. Ensure the selector switch is in the down (SAFE) position.
2. Remove the battery pack as soon as possible.

• If the weapon is holstered, go to step 3.
• If the weapon is not holstered, go to step 5.

3. Use a dry, lint-free wipe to dry the energy weapon as best as possible while the weapon is in the holster.
4. Remove the TASER 10 energy weapon from the holster.
5. Remove the magazine and remove any loaded cartridges from the magazine.
6. Use a dry, lint-free wipe to dry all exposed surfaces, including the inside of the holster if it was exposed.
7. Wipe down the magazine bay.
8. Wipe down the outside of the battery pack; do not clean the contacts. Verify the battery is dry before continuing to next steps.
9. Verify the cartridges are clean and dry before loading them into the magazine.
10. With the energy weapon pointed in a safe direction, put the battery pack and magazine back in the energy weapon.
11. Perform a Function Test.
12. If the energy weapon discharges without the trigger being pressed, move the selector switch to the down (SAFE) position immediately, remove the battery pack, and return the energy weapon to Axon per the return policies if the energy weapon is still under warranty.
13. Verify the test results are good, the side lights are blue, the weapon displays 10 loaded cartridges on the CID, and the battery pack icon shows good battery charge.
14. Move the selector switch to the down (SAFE) position.
15. If the selector switch does not work, or if the CID shows a critical error icon, move the selector switch to the down (SAFE) position immediately, remove the battery pack, and return the energy weapon to Axon per the return policies if the energy weapon is still under warranty.

Follow these steps for an energy weapon that has been submerged in water.

1. Secure the TASER energy weapon in a holster and remove the battery pack as soon as possible.
2. Ensure the selector switch is in the down (SAFE) position.
3. Remove the TASER 10 energy weapon from the holster.
4. Remove the magazine from the TASER 10 energy weapon. Remove and dispose the cartridges.
5. Use a dry, lint-free wipe to dry all exposed surfaces, including inside the magazine bay and holster.
6. Let the TASER 10 energy weapon air dry at least 24 hours before proceeding. Do not use a hair dryer or other external heat source (e.g., microwave oven, etc.) to dry the TASER 10 energy weapon.
7. After 24 hours, verify that all components are completely dry.
8. Inspect the contacts on the battery and in the battery well for any signs of corrosion. If there is corrosion on the battery contacts, there is likely to be corrosion in the energy weapon. Both the battery pack and energy weapon should be replaced.
9. Safely reinstall the battery pack.
10. Wait one minute before proceeding to the next step. Confirm that the energy weapon or battery pack is not getting warm or showing any signs of electrical shortage. Verify the battery pack successfully synced with the weapon.
11. Move the selector switch to the up (ARMED) position.

If the weapon does not arm, go to step 19.

12. Look at the CID to ensure the energy weapon’s CID is displaying the battery icon and is not showing any error icons.
13. Confirm that the LASER and flashlight are working properly.
14. Press the trigger twice and listen for a tone to test the trigger function.
15. Confirm that the CID is still not showing any error icons.
16. Move the selector switch to the down (SAFE) position.
17. Pointing the energy weapon in a safe direction, insert a Live Duty magazine (black) with 10 Live Standard cartridges loaded.
18. Perform a Function Test.

• If the energy weapon deploys a cartridge without the trigger being pulled, move the selector switch to the down (SAFE) position immediately, remove the battery pack, and return the energy weapon to Axon per the return policies if the energy weapon is still under warranty.
• If the function test reports any errors, move the selector switch to the down (SAFE) position immediately, remove the battery pack, and return the energy weapon to Axon per the return policies if the energy weapon is still under warranty.

• Verify the side lights are blue, the weapon displays 10 loaded cartridges on the CID, and the battery pack icon shows good battery charge.

19. If the trigger or selector switch do not work, or if the CID shows a critical error icon, move the selector switch to the down (SAFE) position immediately, remove the battery pack, and return the energy weapon to Axon per the return policies if the energy weapon is still under warranty.
20. Put the battery pack in a TASER Weapons Dock. See the Axon Evidence User and Administrator Reference Guide for more information.
21. Confirm that the trigger pulls and function test were recorded properly in the Event log.
22. Return the energy weapon to service.