Axon battery information
Battery lifecycle
Battery capacity decreases gradually with use (charging and discharging cycles) over time. The more cycles the battery experiences, the less the battery will last between charges. For li-ion batteries, once the fully charged battery capacity drops below approximately 70% of its rated capacity, the battery has reached its end of useful life.
The rate of capacity degradation in a li-ion battery depends on both the number of charge and discharge cycles and the battery operating and storage temperature. Normal ambient temperature is 77 °F (25 °C) (room temperature). At this temperature and normal usage conditions, the life of a LiPo battery is typically between 300–500 cycles assuming no storage between cycles. As the battery is used, internal degradation will cause the battery capacity to drop towards end-of-life levels.
Axon products maximize both the operating (discharge) time and the lifecycle (number of total discharge/charge cycles) of the battery.
After using a battery for some time, under some conditions, the battery may have a degree of swelling caused by decomposition of electrolytes into gas, or other chemical processes.
Swollen batteries should be immediately removed and properly recycled or discarded.
Care of your battery
- Do not place your device or battery pack near heat sources over 140 °F (60 °C), such as radiators, fireplaces, furnaces, electric heaters, or other heat-producing equipment which may cause unsafe conditions.
- Do not leave your device or battery pack in direct sunlight or on the dashboard of a vehicle.
- Do not charge battery products without adequate ventilation.
Battery replacement
If you believe your battery no longer has the capacity to meet your shift requirements, order a replacement as shown below.
| Device | Replacement guide | SKU |
|---|---|---|
| Axon Body 4 Camera battery | Body 4 does not yet support battery replacement; contact support if you believe your battery no longer has the capacity to meet your shift requirements | n/a |
| Axon Body 3 Camera battery | Use the RMA process to return the camera to Axon for battery replacement | 101371 |
| Axon Body 2 Camera battery | Axon Body 2 Battery Replacement Guide | 74006 |
| Axon Flex 2 Controller battery | Battery is non-replaceable; replace controller | 11532 |
| TASER 7 | TASER 7 battery pack overview |
Battery warning
Review Axon's current Axon Camera System Law Enforcement Warnings regarding the inherent risks associated with the use of lithium polymer batteries. Discontinue use and safely remove from the person any body-worn camera that indicates an abnormal appearance as directed in the warnings.
