Updating device firmware

Before using your TASER 7 energy weapon, confirm with your armorer or other qualified person that the TASER 7 firmware and the agency settings have been updated.

Before using your TASER 7 energy weapon, insert the battery pack in a TASER 7 Dock and wait for the battery to charge and the firmware to update. After the battery pack is ready (after the LED on the dock is solid green), insert it into the energy weapon. After inserting a battery pack into the TASER 7 energy weapon, do not remove the battery pack until after the hourglass icon disappears from the CID.

If you are not an Axon Evidence customer, you can download firmware updates for TASER 7 by logging into MyAxon (you must have an approved MyAxon account, not pending), then navigating to the Firmware section of the TASER 7 product guide page.