Auto-Tagging with Custom Metadata
Auto-Tagging with custom metadata is a feature within Axon's Auto-Tagging service that allows organizations to tailor the tagging of evidence files to their specific needs by using metadata from their CAD/RMS systems. With custom metadata tagging, you can:
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Customize tagging: Configure Auto-Tagging to apply tags to specific custom metadata fields, allowing for greater flexibility and precision in organizing video-evidence files.
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Enhance search capabilities: Improve search results and the retrieval of video evidence files, making it easier to locate specific files based on the custom metadata.
Get started with custom metadata tagging
- Configure custom metadata fields: Follow the steps outlined in the article Custom Metadata to configure and enable custom metadata fields on Evidence.com. Auto-Tagging supports all types of custom metadata fields: freeform, validated, and drop-down.
- Add custom metadata columns to your Auto-Tagging CSV file: When you export CAD/RMS data to CSV files, ensure new columns start with the prefix 'Custom'. If you need help reconfiguring CSV exports, contact your Axon representative.

- Enable custom metadata and automated CSV extracts:
- To enable the custom metadata tagging feature, contact your Axon representative. During the initial setup, Axon Professional Services Organization (PSO) automates the extraction of CAD/RMS data to CSV files for your organization. To add the new 'Custom' columns to the CSV exports, submit a support ticket.
- Modify auto-tagged fields: If you need to modify which metadata fields are auto-tagged, contact your Axon representative. They can adjust these settings to enable or disable specific metadata fields for your organization.
After the CSV exports are modified and formatted, all custom metadata fields of your evidence will be auto-populated by the corresponding 'Custom' columns in your CSV files, and will appear on the evidence details page.
Frequently asked questions (FAQ)
How do I modify the columns in my CSV file?
For help modifying your CSV file, contact Axon support and they will reconfigure the CSV extraction process to include your new columns.
What is the character limit in custom metadata fields?
The character limit is 2,000 characters across all custom metadata fields for a single CAD entry.