Cases

You can manage your cases directly in the Axon app.

My Cases

On the Axon app home screen, you will see a section for My Cases. This section displays up to three active cases that were assigned to you and updated within the last 30 days. Tap on a case to view or edit the details.

View All

Select the View All link to see all of your assigned cases in Axon Evidence regardless of case status or when they were created or updated, and tap a case tile to view or edit that case. You can also search for cases using the magnifying glass icon, or create a new case using the plus icon.

Search

Tapping the magnifying glass icon in View All will take you to the case search screen. After entering your search criteria and choosing Search, you will see a list of the cases that match that criteria. Select the filter icon to refine your search.

Alternatively, from the home screen, you can tap the magnifying glass icon in the upper-right corner, navigate to the Cases tab, and perform your search from there.

Create case

Selecting the plus icon in View All will create a new case. Enter the Case ID and a description.

You can also create a case from the home screen by tapping the plus icon in the lower-right corner, then selecting Create Case.

You can add evidence from the Evidence tab, or from the Summary tab. When viewing an evidence detail page, you can also tap the ellipsis (...), select Add to Case, and choose the case you want to add the evidence to.

Case sharing

Case sharing can be accessed during the case creation process or from the case details, under the Share tab in both locations.

Internal access

In the Internal access tile, you can add users or groups within your organization to the case access list by choosing Add New, or by tapping Manage Access and then selecting Add.

External access

Case sharing in the Axon app only supports sharing a copy of a case. It doesn't currently support sharing by reference or by download link. To share using one of those methods, or manage case sharing for a case shared by one of those methods, you must use Axon Evidence. Additionally, you must have case sharing permissions already assigned to you. Learn more about case sharing in the Case Share Quick Start Guide.

You can share a case by choosing New Share in the External Sharing tile, or by selecting Manage Sharing and then selecting Add.

To share individual evidence items from a case, go to the Evidence tab in the case details screen. Select the evidence items you want to share, then tap Share.