Request an Auto-Transcript

If your organization has an Auto-Transcribe Unlimited Add-On plan, Auto-Transcripts are automatically created for any recordings made on Axon devices that are uploaded to Axon Evidence.

If your organization uses A la Carte Minutes, or if you need an Auto-Transcript for a recording made on a non-Axon device, you can request an Auto-Transcript for either a single piece of evidence or multiple pieces of evidence.

Single Auto-Transcript

To request an Auto-Transcript for a single piece of evidence, take these steps:

  1. Select the evidence name to open the evidence detail page.
  2. In the Transcript section on the Overview tab, select Auto-Transcribe.
    The image shows the evidence details page displaying a body-worn camera recording. A highlighted section in the Transcript tab emphasizes the Auto-Transcribe button.
  3. Select a language from the Transcript Language menu.
  4. Select Start.
  5. Select Okay on the confirmation window to keep working while you wait for the Auto-Transcript.
    • Auto-Transcription is performed in the system background and does not impact Axon Evidence performance.
    • A spinning wheel in the Transcript tab shows the Auto-Transcription is in progress. Axon Evidence will send you an email when the transcription is complete.

If your organization uses the A la Carte Add-On plan, the number of available Auto-Transcribe minutes is shown when confirming the request. If your organization does not have enough minutes available, you will not be able to complete the request.
Shows the message that appears if your organization uses a la carte minutes.

Users must have Auto-Transcribe permissions enabled for their assigned Role to request a transcript, and Auto-Transcript processing is recorded in the Evidence and User Audit Trails.

Bulk Auto-Transcripts

You can request transcripts for multiple files from Evidence or Case Search.

Note

Axon Evidence does not send Auto-Transcribe completion emails for bulk Auto-Transcribe requests.

To create a bulk request from Evidence Search:

  1. Select Evidence in the main navigation menu to open Evidence Search, and use the search options to find the video and audio files you want to Auto-Transcribe.
  2. Use the checkboxes to select multiple files for Auto-Transcription.
  3. Select Evidence Actions > Auto Transcribe.
  4. Review the number of files selected.
    • If your organization uses the A la Carte Add-On plan, the estimated number of minutes required for the Auto-Transcription and the number of minutes remaining at your organization are displayed.
  5. Select a language from the Transcript Language menu.
  6. Select Start. The evidence details page for each file will show that the Auto-Transcription is in process.
    The image shows the Evidence Search page with multiple evidence files listed in a table. Several evidence items are selected, and a highlighted menu reveals the auto-transcribe option under Evidence Actions.

 

To create a bulk request from Case Search:

  1. Select Cases in the main navigation menu to open Case Search, and use the search options to open a case containing the evidence you want Auto-Transcribed.
  2. Switch to the Evidence tab.
  3. Use the checkboxes to select multiple files for Auto-Transcription.
  4. Select the More Actions [...] > Auto-Transcribe.
  5. Review the number of files selected. If your organization uses the A la Carte Add-On plan, the estimated number of minutes required for the Auto-Transcription and the number of minutes remaining at your organization are displayed.
  6. Select a language from the Transcript Language menu.
  7. Select Start. The evidence detail page for each file will show that the Auto-Transcription is in process.
    The image shows the Case Evidence page with multiple video files selected. Highlights emphasize the selected evidence files and the More Actions menu, indicating where users can initiate transcription for multiple files at once.

 

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