Evidence Sync
If you do not have an Axon Dock, your agency can let you use Evidence Sync on a Windows compatible computer to upload your videos to Axon Evidence or download them to a computer.
The Preview mode noted below is only for identifying videos; the video may appear choppy and does not represent the quality of the uploaded video.
Upload to Axon Evidence
- Start Evidence Sync by double-clicking the SYNC desktop icon, or Start > All Programs > SYNC and select SYNC.
- Enter your sign-in information and select Submit.
- Connect the camera to the computer using the USB Sync cable.
- Select the Video List tab.
- On the video row, select the video and then Click here to play to preview the desired video(s).
- Select the check box next to the video(s) to upload.
- Select Upload Selected. The video uploads to Axon Evidence and is removed from the camera.
- Find the uploaded video in the list.
- Select View Uploaded to watch the video on Axon Evidence. Individual users can only load a camera assigned to them; an administrator can load any camera.
Download in offline mode
- Start Evidence Sync in Offline mode. If you are in Online mode, select Go Offline at the upper right.
- Connect the camera to the computer using the USB Sync cable.
- Select the Video List tab.
- On the video row, select the video and then Click here to play to preview the desired video(s).
- Select the check box next to the video(s) to upload.
- Select Download Selected.
- In the Status column, select Downloaded on the video row and review the video to confirm the download completed.
- Select Delete Selected to delete the video. In Offline mode, videos are not automatically deleted from the camera after download. Since the camera will not record if its memory is full, it's important to delete videos after an offline download.
- To find the original video file, select the Downloaded Videos tab and then Locate next to any video thumbnail to open its host folder.
- To play a video, select the Downloaded Videos tab, then select a thumbnail.
