Introduction
The Axon Respond mobile app is a secure and powerful tool that provides additional flexibility for agencies using Respond. It boosts situational awareness by notifying commanders in real-time on their smart device when urgent events occur. Commanders and supervisor can see the location of officers and view livestream broadcasts from a user's body camera. All of this happens seamlessly and instantly with just a few taps.
Installation
The app supports devices and tablets with the following operating systems:
- iOS devices – iOS 11 and above
- Android devices – Android 6.0 and above
The app is available from your app store (Apple or Android).
Testing with Apple iOS15 showed no compatibility issues with Axon mobile applications (Axon Device Manager, Axon View, Axon Capture, and Axon Respond mobile). Axon continues to test our applications after new OS releases and respond to customer-reported issues.
Permissions and settings
The mobile app uses the same permissions and settings as the web browser version of Axon Respond and Respond+.
Known issues and exceptions
- iOS devices – When viewing a livestream with wired headphones and you unplug the headphones, the livestream audio may not switch to the device speaker as expected. To work around this issue, close and reopen the livestream.
- DeX – For some mobile devices using a desktop experience, clicking the maximize icon for the livestream returns you to the sign-in screen.
- Axon Air – The map uses an Axon Body 3 icon for Axon Air.
