User-based licensing

This topic is intended for Axon Evidence administrators. For user-based topics, start with Introduction.

User-based licensing lets you buy user licenses for a subset of users and self-administer user assignment. It also lets you mix and match Respond licensing tiers: buy separate user licenses for those who need to broadcast livestreams versus those who only need to broadcast location. This lets you maintain real-time situational awareness in a more cost-effective manner.

How a camera displays on the map depends on its assigned license:

Camera user license	Displays on Respond map	Can be livestreamed	Sends alerts to Respond
None	No	No	No
Respond	Yes	No	Yes
Respond+	Yes	Yes	Yes

Configure roles and permissions to control who has access to use Respond to view officer locations and livestreams. Viewing either does not require a Respond or Respond+ license. Configuring roles and assigning licenses requires Admin privileges.

Dashboard

1. In Respond, select Admin.
2. In the Agency Settings section on the left, select User-Based Licenses.
3. Select Respond to view the dashboard.
4. In the dashboard, you can:
   • Use the User License dropdown to change between Respond and Axon Air licenses (if available for your agency).
   • Look in the License Limits section for a snapshot of licenses expired, licenses expiring soon, and licenses available to assign.
   • Select Assign Licenses to assign user-based licenses (see next section).
   • In the Assigned Users section, use the name, email, role, and group fields if needed to filter the list that appears below it.
   • After selecting the check box for an assigned user, use the Unassign License and Edit License options to make changes (described later in this topic).
     

Assign a user-based license to an unassigned user

1. Look in the License Limits section to ensure you have license available.
2. On the dashboard, select Assign Licenses to see unassigned users.
3. To narrow the list of users, filter the list using the fields at the top.
   
4. Select the box for each user and then Assign License at the top right.
5. Select the license to assign the user(s) to.
   
6. Select Save .

Move user to a different license

1. At the bottom of the dashboard, filter the list of users if needed using the fields at the top (see prior section).
2. Check the box for the user(s) to edit and then select Edit License.
   
3. Select the different license to assign the user(s) to.
   
4. Select Save .

Assign license from user detail page

1. On the dashboard, under Assigned Users, in the User-Based Licenses field, select All.
   
2. Click directly on an individual user name.
   
3. In the Assigned user-based licenses section, select Manage License to assign a different or additional license.
   
4. Select a different or additional license as needed.
   
5. Select Save .

 

FAQ ï this topic ð Troubleshooting