Find evidence
The single search bar on the evidence search page brings everything together in one place to help you quickly find what you need across large sets of data. The search bar and filters work side by side to deliver relevant results that update as you refine them, helping you focus on the evidence that matters most.
Watch this video to learn more about how to search for evidence.
Search for evidence
- Select Evidence to open the evidence search page.
If no default search is set, you can choose one: Select Set as default on any tile. Each option automatically applies its corresponding filter:- All Evidence shows all files you have access to based on your evidence list permissions.
- My Evidence shows all evidence you own.
- Uncategorized Evidence shows all files with no category.
- Note
When you set a default search, it automatically loads every time you sign in. For more information about how to set and manage your default search, see Saved searches.

- Use the search bar or filters to start narrowing your results.
- Select Filters to open the Filters panel and apply additional filters.

- Scroll to view available filters, or use the search bar to find a filter by name.
Filters are grouped by type—for example, date filters (Uploaded on, Deleted on) and user filters (Uploaded by, Accessed by).
- Apply as many filters as needed. Your results will update as you work.
Work with search results
After you perform a search, several options help you refine and review your results:
- Reset filters: Select Reset to remove all filters and start over.

- Refresh results: Select Refresh next to the results count to update the list with the most recent evidence and filter changes without reloading the page.

- Save a search: Select Save to store the current filters as a saved search.

- Apply a saved search: Select Saved, then select the name of your saved search. To set a saved search as the default, select Set as default next to the saved search name in the list.
Learn more about Saved searches.
- Navigate your results: More results load as you scroll. When the list stops, you have reached the end.
- Resize columns: Hover your mouse between two column headers until the pointer changes to a double arrow. Select and drag to adjust the width.

- Review which fields your search matched on: After a search is performed, the results table includes a column labeled Matched on. This column lists the fields where each result matched your search—such as ID, Title, Tag, or Category—so you can quickly see why each piece of evidence appears in the results.

- Share your current search: Select Saved, then select Share current search to copy a pre-generated URL for your current search to your clipboard. You can paste and share this URL. When someone opens the link, they land on the evidence search page with the same filters applied. (Evidence access permissions still apply).

Search behavior and matching rules
Use the search bar in different ways to return precise or broad results.
- Partial words or numbers: Searching using partial words or numbers, multiple terms, or symbols returns results that include that sequence anywhere in an evidence ID or title.
For example, entering an ID filter of ABC123 looks for evidence IDs containing abc123, abc12345, and 456abc123. - Multi-word queries: When you enter more than one word, the search automatically combines them using AND logic when looking for matches on the ID, Title, Tag, Category, Users/Groups, or Transcript fields. Only evidence containing all of the terms appears in the search results.
For example, entering ABC123 Smith looks for evidence IDs containing: abc123 smith, and Title fields containing abc123 smith, etc. Results include only evidence that matches both terms together and do not return evidence with an ID of abc123 smith that was uploaded by Smith, John, because the terms appear in different fields rather than in the same searchable field. - Exact matches: Quotation marks (" ") restrict results to an exact phrase or value. Exact matching only applies to ID and Title fields.
- Symbols: You can include characters like dashes, slashes, and parentheses in your search terms.
- Capitalization: Searches are not case-sensitive.
Use the Filters panel
Select Filters to open the Filters panel. The number next to Filters shows how many filters are applied. 
Filters in use appear first, followed by other options grouped by category.
Use the search bar to find filters by name.
Select X to close the Filters panel.
If you frequently use the same filters, save them for quick reuse by creating a saved search. To search by geographic location, use map search to view and filter evidence based on where it was captured.
Filter and table settings
Filters help refine search results by details like owner, category, tag, or recorded on date. You can apply filters from the Filters panel or use the search bar to limit results before you apply filters.
Set filters displayed on the page
A set of four filters appears above the results table by default (ID, Owner, Recorded on, and Category).
You can pin up to six filters to display above the table so the ones you use most often are always available.
On narrower screens, some pinned filters will move into the filter panel.
Set and change the order of pinned filters
- Select Settings (gear). The Settings panel opens to the Filters tab.

- Under Filter displayed on page, you can:
- Select Done to save your pinned filters and return to the search page.
Your pinned filters and the Filters panel order are unique to you, and your selections are saved the next time you sign in.
Change the order of filters in the Filters panel
Reorder filters within the Filters panel to keep the ones you use most often near the top.
- Select Settings (gear). The Settings panel opens to the Filters tab.
- Under Filters displayed in Filter panel, select and drag a filter to change the order in which it appears.
Alternatively, use the Move up and Move down arrows.
- Select Done to save your changes.
Configure table columns
Adjust the table to show only the information that matters most to your workflow. Choose which columns appear, remove what you don’t need, and rearrange the layout to match how you review evidence. Custom views help reduce clutter and make it easier to focus on key details—like file status, assigned categories, or people involved.
To update your view:
- Select Settings (gear) to open the Settings pane.
- Select the Columns tab.
- Under Column visibility, use the checkboxes next to each column name to choose which columns to display.

- Under Reorder columns, select and drag the column name to change the order in which it appears.
Alternatively, use the Move up and Move down arrows.
- Select Done to save your changes.
Set column width
Select Settings (gear), and then select the Column width tab to adjust column widths.
Not every column supports a custom width. Columns that cannot be resized are grayed out. For adjustable columns, enter a number in pixels next to the column name to set its width, and then select Done to save your changes.
FAQ
General search behavior
What fields can I search from the single search bar?
Currently, you can search across multiple fields at once, including Evidence ID, Title, Tags, Category, Users/Groups, and Transcript keywords (for organizations with Unlimited Auto-Transcribe and if you have the "Search across Transcript" permission).
How does the search bar work with filters?
Filters first narrow the set of evidence returned. The search bar then looks across all searchable fields within that filtered set. For example, if you search for ABC123 with a filter applied for Recorded on between October 1–10, 2025, results include only evidence that matches ABC123 and was recorded during that date range.
Do searches respect my permissions?
Yes. The single search bar and filters return results based only on your Evidence List permissions, so you see only the evidence you are allowed to access.
Filters and sorting
Which filters appear by default?
By default, four filters—Evidence ID, Owner, Recorded on, and Category—are pinned above the results table. You can display up to six filters using table Settings (gear).
Can I change the order of filters?
Yes. You can reorder filters that appear above the table or in the Filters panel in the table Settings (gear) using the Move up and Move down arrows or by dragging them. Changes save per person and stay in place when you sign in again.
How is user filtering different?
User filters are now separate. You can filter by Owner, Uploaded by, or Access list independently.
How is date filtering different?
Each date field—Recorded on, Uploaded on, and Deleted on—is now a separate filter. When you apply multiple date filters, they combine using AND logic. For example, selecting both Recorded after September 1 and Uploaded after September 1 returns only evidence that meets both conditions. Use a single date filter for broader results.
How are results sorted and ranked?
If you apply only filters, results sort by Recorded on (newest first). When you use the search bar, results are ranked by Evidence ID first, and then order of matches on the following fields, respectively:
- Title
- Tag and Category
- Owner and Uploaded by
- Transcript keywords (for organizations with Unlimited Auto-Transcribe and if you have the "Search across Transcript" permission)
Evidence that matches multiple fields ranks higher than evidence matching only one. For example, evidence that matches both ID and Tag will rank above evidence that only matches Tag.
After a search is performed, the results table includes a column labeled Matched on. This column lists the fields where each result matched your search—such as ID, Title, Tag, or Category—so you can quickly see why each piece of evidence appears in the results.
Search results
How do I refresh results after changing filters or applying a bulk action?
Select Refresh next to the results count to reload the most up-to-date information without reloading the entire page.






