Mobile app setup

Download and install the Axon Outpost Manager (AOM) app from the Apple app store (Android not yet supported). Get more details and screen shots for the following steps in the AOM user guide.

  1. While the Outpost camera is powered on, open the app.
  2. Enter the Axon Evidence agency URL and sign in.
  3. Scan the QR code on the serial label of the camera.
  4. On the Connect to Outpost screen, ensure the serial number is accurate.
  5. If the bottom right corner of the LED ring is not blinking blue A small rectangle representing the LED color., Axon Outpost must be put into Bluetooth pairing mode: press the small button on the back for three seconds and then wait 30 seconds, or until the bottom right corner of the LED ring blinks blue A small rectangle representing the LED color., before proceeding.
  6. Select Connect. The app pairs with the camera, syncs time, and then connects over Wi-Fi. When prompted, select Join to connect to the camera’s wireless network.
  7. Once successfully connected, you will see device information. Select Continue.
  8. Choose the appropriate network connection type based on setup:
    1. LTE connection – use built-in cellular modem
      1. Before proceeding, ensure nothing is plugged into the camera USB-C port.
      2. An LTE test will run for several minutes to determine which carrier to use (AT&T Firstnet or Verizon). While the test is running, do not close, minimize, or switch away from the mobile app.
      3. If prompted, select Keep Trying Wi-Fi while the LTE test is running to keep the mobile device connected to Outpost.
      4. The LED ring will pulse magenta A small rectangle representing the LED color. while the carrier test is ongoing.
      5. Once the LTE test is complete, select the appropriate carrier.
      6. Once the modem is provisioned, the LED ring will illuminate blue A small rectangle representing the LED color..
    2. USB-C modem – use ethernet WAN to external internet source (such as Cradlepoint/network router or switch). Ensure the hard-wired ethernet source is connected via USB-C and that DHCP is enabled on the network before proceeding.
  9. Once connected, confirm the agency the device should be registered to and set the device name. After registration, the LED ring will display a rainbow animation A small rectangle representing the LED color..
  10. Confirm that the Outpost camera is mounted on infrastructure.
    1. After confirming, the camera will start a local stream session. While the video stream is open, the LED ring will illuminate white A small rectangle representing the LED color..
    2. Ensure the camera is appropriately aligned with the lanes to be captured.
    3. If needed, use the full-screen option to see the video stream on the entire mobile device screen.
    4. If needed, use the refresh option to refresh the video stream.
  11. While the video stream is open, Outpost runs an ALPR plate read check. As vehicles pass in front of the camera, ensure plates are being captured.
    1. If no plates are read, check the camera lens for obstructions or try to re-position (tilt/pan) the camera.
    2. If there are no vehicles to check with, select Continue and mark ALPR Passed.
  12. Once the ALPR plate read testing completes, enter the mount measurements of the camera.
  13. Press Finish. The camera disconnects from the mobile device and restarts.

Outpost camera setup is complete.

 

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