Notification Center

Notification Center icon

The Notification Center can be opened by selecting the bell icon in the main navigation menu. If you have unread notifications, a red number appears on the bell icon, indicating the number of unread notifications you have.

The Notification Center includes all notifications sent to you in the past 90 days. When you open the Notification Center, all unread notifications are marked with a blue dot. Use the All and Unread filters to switch between viewing all notifications or viewing only unread notifications.

To mark a notification as read, click anywhere on the notification, including expanding the details menu. To mark all notifications as read, select Mark all as read.

Some notifications contain a link to a report that you can open and take immediate action.

If your organization uses both Axon Records and Axon Standards, notifications for both products appear in the same Notification Center, whether you open it from Axon Records or Axon Standards.

Notification types

The notifications that appear in the Notification Center depend on your organization's configuration. Based on these configurations, the following notification types can appear in the Notification Center:

  • Rejected reports
  • Reports that have changed state
  • Reports that require attention
  • Shared reports
  • Weekly team digest
  • Warrant status updated
Administrator's note

Administrators can work with Axon Support to configure which notifications are sent to users and how often. For more information, see Rules and automations.

Rejected reports

When a report submitted for review is rejected, a rejection notification can appear in the report author's Notification Center, allowing them to quickly make the necessary updates and resubmit the report.

Reports that have changed state

Notifications can appear for tasks that are routed between users, resulting in a change to the report state. For example, a notification can inform you that your report was approved by a supervisor.

Reports that require attention

Notifications appear for reports that require attention because they are overdue or their due date is approaching.

Shared reports

When other users share reports with you, a notification appears in the Notification Center. This notification includes a link to the shared report, as well as the name of the user who shared the report with you. Expand the Details section to view the message the user created while sharing the report.

Weekly team digest

The Weekly team digest emails are sent to supervisors and contain a list of all reports assigned to a supervisor's direct reports that require attention. Additionally, all unassigned reports are included in this email. This notification can be configured to send to supervisors only of specific teams.

When the weekly team digest email is sent to supervisors, a notification also appears in the supervisor's Notification Center, alerting them that the email is ready for their review.

A supervisor's direct reports are determined based on your organization's Command Hierarchy. In the Command Hierarchy, users who belong to a direct child group of the supervisor’s group are considered that supervisor’s direct reports.

For more information, see Command Hierarchy.

Warrant status updated

When a warrant status is updated, a notification can appear in the Notification Center, allowing certain users to open the warrant and take action as necessary.

For more information about warrants, see Mange warrants.