Manage warrants

The Warrants module includes tools for managing warrants from assignment through service and completion. Users can assign warrants to officers, mark service as complete, update paper statuses, and view or add entries to each warrant’s activity log. The module also supports printing court papers and letters, as well as performing bulk actions for efficiency.

Service assignment

If your organization manages which warrants are assigned to which officers for service, you can use the warrant assignment workflow in the Warrants module.

In this workflow, a user can assign a warrant to an officer for service. Officers can view a list of which warrants are assigned to them, and after serving a warrant, they can mark the service task as complete.

Assign warrant

To assign a warrant for service:

  1. Open the Agency Court Papers inbox and use the filters to find the warrants that should be assigned.
    • Location: Reporting Area: Lets you filter warrant locations by district, sector, and zone
    • Has Assigned Officer: When applied, shows only warrants that have been assigned for service
    • Assigned Officer: Lets you see which warrants are assigned to specific users
  2. Use the checkboxes to select one or more warrants.
  3. Select Actions > Assign / Reassign for Service.
    The image shows the Agency Court Papers inbox displaying a list of arrest warrants with various details, including status, subject, and assigned service dates. Yellow highlights indicate selected warrants in the leftmost column and the Actions dropdown menu in the top right, where the Assign/Reassign for Service option is visible.
  4. Enter a user in the Assign to field.
  5. Select Assign.
  6. A Serve Warrant task is created in that user's My Tasks inbox > Assigned for Service tab in the Warrants module.

 

Complete warrant service

To document that a warrant assigned to you has been served:

  1. Open your My Tasks inbox in the Warrants module and switch to the Assigned for Service tab.
    • Select the Serve Warrant task to view the warrant associated with that task.
  2. If the warrant has been served, select More Actions > Update Status.
  3. If you attempted to serve the warrant but were unsuccessful, you can instead select More Actions > View Activity Log and note that the service was attempted.
  4. To remove the Serve Warrant task from the list, select More Actions < Mark as Complete.
    • A task can be returned to this list if the warrant is assigned to the user again
      The image shows the My Tasks inbox with the Assigned for Service tab highlighted at the top. A menu is expanded from the Actions column, showing options such as Update Status, Reassign for Service, and Mark as Complete, all highlighted..

If a warrant is assigned for service, but a user returns the warrant to a Draft state for updates, a Don Not Serve label is added to the warrant, indicating that it should not be assigned until it has been finalized.
The image shows the My Tasks Warrants inbox with the Assigned for Service tab selected. A yellow highlight surrounds a Serve warrant task with a tooltip indicating that the warrant is in draft and should not be served at this time. A red Do Not Serve button appears above the warrant task.

Print warrants

Court papers can be printed from the More Actions Menu [...] in Report Writer or in the Actions column in the Agency Court Papers inbox.

When printing, select the checkbox if you want to include the Activity Log in the printout, as well as set the header options (header off, on all pages, or on first page only). Provide auditing details (recipient and purpose) and select Print.
The image shows two screenshots. In the first, a warrant is open in Report Writer with the Warrant section selected in the left navigation panel. The ellipses icon is highlighted in the top right corner. In the second screenshot, the Agency Court Papers inbox is displayed. Multiple warrants are listed with statuses, subjects, and creation dates. The Actions column is highlighted, indicating options for managing warrants.

Some court papers, like warrants, also have a letter that can be printed. Agencies can contact their Axon representatives to configure these letters. Once configured, you can print a letter by selecting Actions [ ...] > Print letter.

Print multiple court papers by selecting the checkboxes beside multiple papers in the Agency Court Papers inbox then selecting Actions > Print warrants.
The image shows the Agency Court Papers inbox displaying a list of arrest warrants. Two warrants are selected, indicated by checked boxes in the leftmost column. The Actions button in the top right is highlighted, suggesting that bulk actions can be performed on the selected warrants.

Update warrant status

A court paper's status can only be updated once the document has been finalized.

To update the status, take these steps:

  1. Open the Agency Court Papers inbox and find the paper.
  2. In the Actions column for that paper, select More Actions [...] > Update status.
    The image shows the Agency Court Papers inbox displaying a list of arrest warrants. The table includes details such as warrant number, status, subject, issued date, and expiration date. The Actions menu in the rightmost column is highlighted, indicating that additional options are available for managing the selected warrant.
  3. Select an option from the Status menu.
    • Default options include Active, Served, Expired, Not Processable, Purged, Recalled.
    • Contact your Axon representative to have additional statuses configured for your organization.
  4. Indicate which user is updating the status in the Activity Completed By field.
  5. Use the Notes field to provide additional information.
  6. Set the date and time the status was updated.
  7. Select Save.

Update the status for multiple court papers by selecting the checkboxes beside each paper that needs to be updated then Actions > Update statuses.
The image shows the Agency Court Papers inbox displaying a list of arrest warrants. Two warrants are selected, indicated by checked boxes in the leftmost column. The Actions button in the top right is highlighted, suggesting that bulk actions can be performed on the selected warrants.

Note

Contact your Axon representative to configure emails to be sent to groups of users when a warrant status is updated.

Manage the activity log

To view a court paper's activity log, open the Agency Court Papers inbox and in the row for the paper you want to view, select More Actions [...] > View activity log.
The image shows the Agency Court Papers inbox displaying a list of arrest warrants. The table includes details such as warrant number, status, subject, issued date, and expiration date. The Actions menu in the rightmost column is highlighted, indicating that additional options are available for managing the selected warrant.

Each row of the log includes an activity type, description, who performed the activity, and when the activity was performed. Hover over the text in the Description column to view the full content or in the Actions column, select More Actions [...] View log to see the full details of that activity in a separate window.
The image displays the Activity Log interface with a table listing activities, including columns for Activity Type, Description, User, Activity Completed By, Date Completed, and Actions. The first row shows an activity labeled Attempt to serve warrant with a description Updated to Served. The second row lists a Status update with a similar description. In the Actions column, a three-dot menu is available, revealing a View Log option highlighted in yellow. An arrow points from this option to an Activity Log Details panel on the right, which provides expanded details, such as activity type, description, user, activity completed by, and date completed. A Close button is visible at the bottom of the details panel.

Updates to the court paper's status are automatically added to the log. To add an activity to a court paper's activity log manually:

  1. Open the activity log for that court paper.
  2. Select Add Activity.
  3. Select an activity type. Options include:
    • Attempt to Serve
    • Note
    • Comment
    • Warrant Validation
  4. Indicate which user is updating the status in the Activity Completed By field.
  5. Use the Description field to provide additional information.
  6. Set the date and time the activity was completed.
  7. Select Add.

Delete activities from the log by selecting More Actions [...] > Delete. You can only delete activities that have been added manually; automatic additions (like updates to the status) cannot be deleted.
The image displays the Activity Log screen, listing activities with details across columns: Activity Type, Description, User, Activity Completed By, Date Completed, and Actions. The Actions column shows an ellipsis button for additional options, which is highlighted along with the Delete option.

Note

Contact your Axon representative to customize activity log type that appear for a court paper.