Early Intervention System (EIS)

The privileges related to the EIS module appear in the Early Intervention System category as shown in the table below.

Within this category there are "static" privileges, as well as workflow privileges. Generally, the static privileges determine which buttons and options appear to users when they open an alert. The workflow privileges determine which actions a user can take on an alert, depending on its current state (New, IA Review, etc.).

Name	Description	Additional required privileges
Access
Access the Agency Alerts inbox	Lets users access the Agency Alerts inbox.	To view alerts within this inbox, users must also have View tasks workflow privileges.
Access the My Alerts inbox	Lets users access the My Alerts inbox.	To view alerts within this inbox, users must also have View tasks workflow privileges.
Analytics
Access the EI dashboard in the Analytics module	Lets users view the EI Dashboard.	Users must also have the following privileges: View all data for the agency in the EI dashboard in the Analytics module View the EI dashboard (appears in the Analytics category)
View all data for the agency in the EI dashboard in the Analytics module	Lets users view data for the entire organization in the EI Dashboard.	Users must also have the following privileges: Access the EI dashboard in the Analytics module View the EI dashboard (appears in the Analytics category)

Workflows

Once created, an EIS alert moves through a workflow. Each state is associated with multiple privileges, which give you granular control over which users can take actions on an alert, based on its current state. EIS alerts can be updated to various states, and can move between any of these states at any time:

• IA Review (Internal Affairs review)
• Review (Supervisor review)
• Chain of Command Review
• Secondary Review
• Intervention Pending
• Resolved (The alert has been addressed with the appropriate interventions.)
• False Positive (The alert incorrectly indicated that an intervention was needed.)
• Acknowledged (After reviewing, the supervisor decided that no action was necessary.)

The privileges for workflows appear at the end of the Early Intervention System category. Each workflow has its own subcategory, and within that subcategory, privileges are sorted by state. The states are listed alphabetically, not by the order in which they appear in the workflow. For example, Acknowledged, which is a resolved state, appears before New.

The hover tooltip for the first state in the workflow provides additional details about the workflow as a whole and not just that workflow state.

The table below explains how each workflow privilege works:

Name	Description	Additional required privileges
Add comments	Lets users add notes directly to the Activity Log when updating an alert status	Access the My Alerts inbox View all data for the agency in the EI dashboard (if the user needs to act on all alerts, not just their own) Access the Administrator Console
Assign tasks to others	Lets users assign alerts to other users.
Assign tasks to themselves	Lets users assign alerts to themselves.
Submit tasks from the {State name} state	Lets users update the status of an alert
View tasks	Lets users view alerts in that state