Update firmware

Tip This topic is intended for the armorer or administrator who will set up new sensors. For user guidance, see Operation.

This topic describes how to manually check for firmware updates on calibrated sensors.

Axon Signal Sidearm stays updated when near a body camera assigned to the same user. During a typical shift, the camera checks firmware, downloads data, and verifies battery life.

Firmware update

Axon periodically releases firmware updates. Keep firmware current for best performance and stability.

  1. Open Axon Device Manager (ADM).
  2. Sign in to your Axon Evidence account.
  3. Tap SettingsSettings icon. and under Firmware Updates, select Devices.

    ADM Firmware Updates Devices screen.

  4. Select Signal Sidearm from the list. If prompted, enable location services to allow Bluetooth connection.
  5. Hold the sensor button for three seconds to enter Mute mode. If it returns to Field mode, repeat.
  6. Place the sensor on the back of the phone with the button facing the phone to initiate Bluetooth pairing.
  7. If firmware is out of date, the update begins automatically. Monitor progress using the progress bar.

    Firmware download progress bar in ADM.

  8. Repeat for additional sensors (up to five at once).

    Multiple sensors listed during firmware update.

  9. When the update is complete, the sensor reboots and unpairs from the phone.

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