Profile actions

Profiles can be opened from Search or from within Report Writer. Once opened, the Actions menu in the profile header lets you take various actions on the profile. Some profiles contain additional actions, but every profile contains the following options:

• Add flag
• Copy link to clipboard (copy the profile URL to paste into another document/application)
• Print profile
• Take/upload photo
• View and manage flags

Manage flags

Users with certain privileges can add one or more flags to a profile to visually alert other users to important information. You can add flags to citizen and vehicle profiles. Flags appear at the top of the profile, beside the name.

Flags also appear in Report Writer when you're searching to add an existing person, vehicle, etc. to a report. Hover over the flag name to view additional information.

You can add multiple flags to a profile. Flags are sorted from highest to lowest severity (high → medium → low) on a person's profile. Within each severity group, flags are sorted chronologically, with the most recently added flag appearing first.

Flags can also be automatically added to a profile if that profile is added to a certain type of report. For example, a Warrant flag can be automatically applied to a person if they are added to a Warrant report. These flags are displayed in the associations section on profiles to indicate which report added the flag to that profile.

Administrators can create and manage flag categories (e.g., Approach with Caution, Deceased, etc.) from the Administrator Console.

 

Add flags

Follow these steps to add a flag to a profile:

1. Open the profile, either by using Search or opening a report to the section that contains the person, vehicle, etc. and selecting Actions > View profile in the top right corner.
2. From the profile, select Actions > Add flag.
3. In the Add Flag window that opens, choose an option from the Flag category dropdown.
4. In the Description box, enter information related to the flag. When other users open the profile and select the flag, they will see this information.
5. Complete the Expiration date and Expiration in hours fields if the flag is temporary and should be removed automatically after a set time period.
6. Select Add to apply the flag to the profile.

Edit existing flags

To edit the information for an existing profile flag:

1. Open the profile.
2. Select a flag at the top of the profile or select Actions > View and manage flags in the top right corner.
   • If the flag was added by a warrant or another report, when you select the flag the page scrolls down to the Associations section where you can open and adjust the warrant/report.
3. If the flag was added directly to the profile, the Manage Flags pane opens where you can select Edit on the flag you want to edit.
4. Edit the flag information.
   • You can change the flag category, description, or expiration dates/times.
5. Select Save.

Remove flags

To remove a flag from a profile:

1. Open the profile.

2. Select a flag at the top of the profile or select Actions > View and manage flags in the top right corner.

   • If the flag was added by a warrant or another report, when you select the flag the page scrolls down to the Associations section where you can open and adjust the warrant/report.
3. If the flag was added directly to the profile, the Manage Flags pane opens where you can select Archive for the flag you wish to remove.
4. In the confirmation message that appears, choose to either archive or delete the flag:
   • Archive: Removes the flag from the profile but keeps a record that it had once been applied to the profile. Archived flags can later be deleted after they are archived.
   • Delete: Removes the flag from the profile and permanently deletes any record that it had ever been applied to the profile.

View archived flags

To view previous profile flags that have expired or been archived:

1. Select Actions > View and manage flags in the top right corner of the profile.
2. Switch to the Archived tab.
3. All details about the flag, including description, created by, create date/time, and expiration date/time are displayed.

Print profiles

You can print the profile for any person or vehicle by opening the profile and selecting Actions > Print profile in the top right corner. For information about printing reports, see Print reports, incidents, and events.

The following information is included on each printable PDF for each profile type.

Person profiles

When printing a profile, use the checkboxes to indicate which information should be included in the printout. Options include:

• Profile page
  • Include historical changes
• All involvements
  • Includes involvements in in-progress reports

Vehicle profiles

The following information is included in vehicle profile printouts:

• Vehicle details (make, model, year, color, etc.)
• Involvements (which, if any, incidents the vehicle is associated with)

Manage profile photos

Photos can be added to person and vehicle profiles. You can upload, take, and view all photos on a profile using the Actions menu in the top right corner of the page and the View all photos button below the profile photos.

The various photo-related actions are controlled by the Profile photo privileges.

View all photos

To view and edit any photos on a profile, select a photo or the View all photos button to open the photo gallery. On person profiles, use the tabs to switch between All photos, Profile, Marking, and Uncategorized photos.

When viewing photos in the photo gallery you can take the following actions:

• Edit the selected photo (change the category, type, and date taken).
• Delete the selected photo.
• Download the selected photo.
• Make the selected photo the default photo. Default photos display:
  • As the first image on that profile
  • In search results
  • In the search results that appear when searching to add an existing person or vehicle to a report.

Upload photo

To upload profile photos:

1. Open the profile and select Actions > Upload photo in the top right corner.
2. Select Upload photo and find the image on your device.
   • The maximum file size is 200 MB.
3. When adding person photos, set the photo category. Options include:
   • Profile
     • If selected, you must also indicate the type (Front, Left, or Right).
   • Marking
   • Uncategorized
4. When adding person photos, select if the image should be used if users generate a photo lineup that includes the person.
5. Select Upload to add the image to the profile.

Take photo

If you have a device that can take photos (generally for taking person photos), follow these steps to take a photo and add it to the profile:

1. Open the profile and select Actions > Take photo.
2. The live camera feed loads on the left side of the page. Once the person is positioned facing the camera, select Take photo.
   • If you need to take a new photo, select Take photo.
     
3. The photo appears in the center of the page where you can adjust the crop area and add photo details:
   • Set the category (Profile, Marking, Uncategorized).
     • For profile photos, also set the photo type (Front, Left, Right).
   • Click and drag a corner of the blue box to resize the crop selection.
   • Select Crop photo to crop the photo to your selection.
     
4. After categorizing the photo and adjusting the crop, select Save.
5. The cropped photo, its category, and its type appear on the right side of the page.
   • Select Edit to adjust the category and type.
   • Select Delete to remove the photo.
   • Select Add photos to profile in the bottom corner of the page to add the photo to the person's profile.