Search

Select the magnifying glass icon in the main navigation menu to open Search.

To run a search, enter names, keywords, or IDs (partial or full) in the top search box. If you enter multiple words, the search results will include all of the words you entered. (i.e., Entering more words decreases the number of search results and entering fewer words increases the number of results.) If you enter a date in the search box, the system will only search for that date in text-based fields, such as narratives. To search by date, instead use a date filter field.
The image shows the Search module with the search icon highlighted in yellow on the left navigation panel. At the top, there is a search bar with category filter tags displayed below it.

Search results are sorted by category (person, vehicle, etc.), and each category displays three search results. Select a search result to open the full report or profile. Select View All to see all results for that category. To narrow your search to a specific category (person, vehicle, etc.), select one of the filter buttons below the search box. These category search pages include additional filter fields specific to that category.
The image shows the Search module. A yellow highlight outlines the filter category buttons below the search bar and the View All button further down the page within one of the search categories.

Search results

The top portion of each search result shows basic information about the item. The fields displayed on search results vary depending on the category (person, vehicle, etc.). Contact your Axon representative to customize the information displayed in search results.

If the top search box or a free text filter field was used to perform the search, search results also include a Matched On section that indicates why that item appears in the search result list. The terms entered in the search box or text filter appear in purple highlighting on the search results beside the fields in which they were found. If a search term appears multiple times in the search result, select See more matches to view all the fields containing the term.

Note

You may see some highlighted words in the Matched On section that do not currently appear on the profile but were included in older versions of the profile. (Reminder: Whenever a profile is updated by being added to a report, a new version of the profile is created.)

Select the white area on a search result to open the profile for that item. Return to your search results by selecting Go Back to Search.

If you instead select blue hyperlink text in the bottom gray area on a search result, that profile opens, as opposed to the profile for the search result. Select the X to close the report and return to your search results.

Search results you have already opened have a gray background. Results you have not yet opened have a white background. This visual quickly tells you which results you have already viewed.
The image shows two vehicle search results under the Vehicles tab. The first result has a gray background, indicating that it has already been viewed. The second search result has a white background, indicating that it has not been vieweed yet.

Search categories

To narrow your search to a specific category, select one of the filter buttons below the search box or select View All below each category's search results. A new page loads and displays the full results list for that category along with a set of filter fields you can use to further refine the results. Select All to return to your initial search and the search results for all categories.

Each search category page contains filter fields specific to that category that allow you to further narrow down your search results. Search categories include:

When viewing a search category page, select Actions to export your search results.
The image shows the Search module with the Vehicles category selected. A yellow highlight outlines the Actions menu in the top corner.

Use the Sorted By menu that appears at the top of the list of search results to change the order in which the search results are displayed. The default sort order for all search category pages is Relevance. Additional sort options vary based on which search category page you are using.

When viewing the main search page (displayed when the All filter button is selected), a Sorted By menu does NOT appear. Instead, results are sorted by Relevance.

Filters

Each search category page contains a different set of filter fields you can use to narrow down your search results. Select the filter icon to expand or collapse the list of filter fields.
The image shows the Search module with the Vehicles category selected. A yellow highlight outlines the Filters list and filter icon that appears beside the search result.

When viewing All search results, the list of search filter fields does NOT appear. You must select one of the filter buttons that appears below the search bar to open a search category page and reveal the list of filter fields associated with that page.

Filter fields can be removed, added, or changed based on your organization's needs. To see the full list of filter fields available on each search category page, see Search customizations. Contact your Axon representative to customize these filter fields for your organization.

Note

Custom search filter fields only appear in the desktop application and not in the mobile Axon app.

Several different types of filter fields appear on the search category pages:

  • Checkbox: Select one or more of the available checkbox options.
  • Dropdown: Select one or more of the available options from the list. Contact your Axon representative if additional options need to be added to this list.
  • Free text: Any characters can be entered in this filter field. Use wildcard operators in addition to search terms to broaden or narrow the search. If you enter multiple terms in the same filter field, you will see search results that match either phrase.
  • Range: Use the preset options to quickly enter a date range (today, yesterday, last 7 days, etc.). To enter a custom date range, enter the start of the numeric / date range in the Exact/From filter field and the end of the numeric / date range in the To filter field. To search for a specific date, enter a single number in the Exact/From filter field.
  • Search: As you enter text, matching results appear that you can select and apply.

Remove all applied filter fields by selecting Reset All. Remove asingle filter from a filter field by selecting:

  • Reset: Remove all of that filter type
  • X: Remove just that filtered term

Events

Clicking anywhere in the white area of an Events search result opens the event/case profile, and selecting a blue hyperlink in the Matching reports section instead opens that specific report in Report Writer.

Use the Sorted By drop-down menu to set the order in which search results are shown:

  • Relevance: This is the default sort order.
  • Report Create Date (Newest to Oldest)
  • Report Create Date (Oldest to Newest)

Officers

Selecting an Officers search result opens the officer's profile. Unlike Citizen search results, Officer search results cannot be sorted or exported.

Citizens

Clicking anywhere in the white area of a Citizens search result opens the citizen profile, and selecting a blue hyperlink in bottom portion of the result opens the event/case profile the person is associated with.

For users who have case management privileges, the search results also include people who have been added to case documentation.

Use the options in the Result Settings section at the top of the Filters list to refine which kinds of results are displayed:

  • Include similar results: When this setting is turned on, search includes:
    • Phonetic (“sounds like”) results: Filtering for “John” includes results for “Jon"
    • Stemmed results: Filtering for "walking" includes results for “walk” and walked”
    • Results with one letter difference: Filtering for “Tim” includes results for “Jim”
    • Fields other than name, alias, ID and Date of Birth
  • Include old profile versions: When this setting is turned on, search includes results for old profile versions.
    • If a person’s name has been updated 5 times, results include all old versions of the profile that contain old names, including the latest version with the person’s current name.

Open the Actions menu to:

  • Export Person Details: Export your search results to a CSV file.
    • Includes ALL search results. In other words, if you selected any checkboxes beside any search results, the export will include all search results and not just those that have been selected.
Note

Although People search in Axon Records and Citizens search in Axon Standards look similar, the databases are separate. Searching for a person in Axon Standards only returns results for people who have been added to Axon Standards reports, and searching for people in Axon Records only returns results for people who have been added to Axon Records reports.

Use the Sorted By drop-down menu to set the order in which search results are shown:

  • Relevance: This is the default sort order.
  • Last Updated (Newest to Oldest)
  • Last Updated (Oldest to Newest)
  • Last Name, First Name (A to Z)
  • Last Name, First Name (Z to A)

Vehicles

Clicking anywhere in the white area of a Vehicles search result opens the vehicle profile, and selecting a blue hyperlink in the Matching reports section opens that report in Report Writer or the event/case profile the vehicle is associated with.

For users who have case management privileges, the search results also include vehicles that have been added to case documentation.

Note

Although Vehicles search looks the same in Axon Records and Axon Standards, the databases are separate. Searching for a vehicle in Axon Standards only returns results for vehicles that have been added to Axon Standards reports, and searching for vehicles in Axon Records only returns results for vehicles that have been added to Axon Records reports.

Use the Sorted By drop-down menu to set the order in which search results are shown:

  • Relevance: This is the default sort order.
  • Last Updated (Newest to Oldest)
  • Last Updated (Oldest to Newest)

Export search results

You can export search details from all search category pages. The details included in the export are the same as the filters that appear on the search page you are using. For example, when exporting from Vehicles search, details can include VIN, license plate, etc.

In addition to exporting search details, you can also export form data from Events Search. This export includes data from all form fields.

Export details

To export the details of a search:

  1. Perform a search and select a filter to open a search category page.
    • In Citizens search, use the checkboxes to indicate which results to include in the export.
  2. Select Actions > Export Details.
  3. Update the date fields to indicate which reports should be included in the export.
    • When exporting search results for people, vehicles, etc. these filters indicate that items (people, vehicles, etc.) added to reports that occurred during the specified date range will be included in the export.
  4. Use the checkboxes to indicate which columns should appear in the CSV file.
    • These columns are the same as the filters available on that search page.
    • To customize which columns and data are included in your search result exports, contact your Axon representative.
    • Contact Axon Support or your Axon representative to have your organization's search results configured such that the time zone information does NOT appear in the column headings for date fields.
  5. Select Export to generate the CSV file and download it to your machine.

Export Form Data

In Events search, instead of exporting the details of your search, you can instead choose the Export Form Data option. This option allows you to export all data entered in reports, rather than just the report details.

When the Export Settings window opens, select a Report Type. You can only export form data for a single report type at a time. Adjust the Date Range filters as desired, and select Export.

Search tips

You can perform advanced searches by using wildcard operators. Wildcard operators, or symbols, let you add more specificity to your searches. You can use wildcards in the top search box, as well as in any free text filter fields where you can type a search term (as opposed to search and dropdown filters where you select an item from a list).

View the list of available wildcard operators from any search page by selecting Actions > Show search tips.
Shows the search tips.

Double quotation marks " "

Surround search terms with double quotations marks to find results that exactly match those terms.

For example, searching for "Central Park" would return a result that includes then he ran to Central Park but NOT they were walking in the park central.

Plus sign +

Use a plus sign between search terms to find results that include ALL search terms.

For example, searching for firearm + safe would return a result that includes they hid the firearms in the safe but NOT the house had a safe.

Vertical slash |

Use a vertical slash between terms to find results that include ANY of the search terms.

For example, searching for firearm | safe would return a result that includes they hid the firearms in the safe AND the house had a safe.

Asterisk *

When searching with the search box, place an asterisk at the end of your search term to find results that start with those characters. When searching with filters, you can also place an asterisk before or inside search terms to find results that end with or include those characters.

For example, entering jo* in the search box would return jon and john. Entering j*n in a filter would return jon, jan, and jackson. Entering *on in a filter would return Jon and Jason.

Question mark ?

When searching in filters (NOT the search box), use a question mark in place of a character within a word to return results that are spelled similarly. Note that one question mark stands for one character. To search for multiple characters in a row, use multiple question marks.

For example, entering ??ke, m?ke, or m?k? would return results that include mike but entering m?e would NOT return mike.

Parentheses ()

Use parentheses to create even more advanced searches by combining search terms and symbols. The more terms and symbols you use, the fewer results you will see.

For example, searching for ("person with a" + (knife | gun | bomb)) would return a result that includes I entered the house to find a person with a gun.