November and December 2025
The schedule for the November and December 2025 release is as follows:
- Customers in the Enterprise region (.ent.evidence.com), Canada (.ca.evidence.com), the Netherlands, new European region (.eur.evidence.com), and European legacy region (.eu.evidence.com) receive on December 10, 2025.
- Customers in U.S. Federal (.evidence.com) and U.S. Law Enforcement regions (.evidence.com) receive on December 11, 2025.
- Customers in South America (.la.evidence.com) receive on December 16, 2025.
- Customers in Australia (.au.evidence.com receive on December 18, 2025.
For information on the update schedule times for your region, refer to the Axon Evidence Maintenance Schedule on the Axon website.
We don’t expect any downtime during this update.
Additional help documentation for the products included in these release notes is located at axon.com/help.
Download this month's release notesCore platform updates
Admin-only Multi-Factor Authentication (MFA) setting to be removed completely
In 2023, we made MFA mandatory for all organizations to help keep Axon customer accounts secure. MFA has become a strict default requirement for all customers, ensuring a robust layer of protection against unauthorized access. Some organizations were given an extension for the Admin-only MFA setting, requiring MFA only for those with certain administrator permissions. On March 5, 2026, all organizations with the Admin-only MFA setting will be switched to All users, and won’t be able to switch back.
We encourage organizations with the Admin-only setting active to prepare their users for the change and switch to All users before the cutoff and test the functionality. If the All users setting causes significant issues for your organization, contact your Axon representative as soon as possible to resolve issues or request a further extension for time to resolve them. Learn more in the Multi-Factor Authentication (MFA) Admin Guide and Multi-Factor Authentication (MFA) sign-in.
Axon Admin Console
With the redesigned Axon Evidence release, functions previously under the Admin tab in Evidence will move to the Axon Admin Console. The Admin Console can still be accessed by selecting Admin in Axon Evidence. Learn more in Admin Console overview.
Axon Evidence version and highlights banner deprecation
The Axon Evidence banner providing release nightlights and version number has been deprecated.
Partner API updates
The Axon Evidence Partner API Guide has been updated with the changes to the Partner API. You can view the API Guide at https://developers.axon.com. If you are unable to access the API Guide site, see Accessing the Axon Developer Community.
The following changes are part of the Axon Partner API for November and December:
- We introduced a new endpoint: Retrieve audit events by event type. This new endpoint is currently only available for customers in the US Federal, Netherlands, and Australian regions.
- Fixed an issue with the Share a case copy request with adding invalid recipients. The endpoint now returns an HTTP 400 error if one or more recipients aren’t valid, or if more than the maximum number of recipients (20) were added.
AI-powered features
Features including the AI Era Plan tag (AI Era plan) use artificial intelligence to provide insights, recommendations, or analysis based on available data and user inputs. These outputs may include inaccuracies, limitations, or outdated information. These tools are designed to support—not replace—professional judgment, legal interpretation, and human oversight. Users are responsible for carefully reviewing and verifying AI-powered content before acting on it. Axon continually works to enhance AI accuracy, mitigate bias, and uphold ethical standards. Learn more at Axon AI.
Looking for what's next? See the Coming Soon section for AI-powered features planned for future releases.
Axon Evidence
Axon Evidence
The redesigned Axon Evidence is here
The redesigned Axon Evidence delivers a modern layout, streamlined sidebar navigation, and intuitive workflows that make it easier to find, organize, and manage your evidence.
Updates include — light and dark mode, new navigation, and enhanced search with map-based filtering. The redesigned evidence details page brings metadata, retention, and case information together in one view, with inline editing, expanded file details, and integrated playback controls for faster review.
While you are getting familiar with the redesigned Axon Evidence, you can switch back to the legacy version at any time using the Return to Legacy toggle in the top right.
Get started
Explore quick, ~2 minute training videos to help you get familiar with the redesigned experience.
- Navigating Axon Evidence
- Search and manage evidence
- Overview of the evidence details page
- Use the media player
- Explore the Axon Admin Console
Side-by-side comparisons
View side-by-side comparisons of the redesigned and legacy versions of Axon Evidence to see what’s changed in navigation, search, the evidence details page, and bulk actions.
More resources
Go to the redesigned Axon Evidence page, to access all help and how-to documentation for the redesigned experience. You will find everything you need to complete your daily tasks, from getting started to advanced workflows.
Bulk category editing limit increased to 500
You can now update categories for up to 500 pieces of evidence at once, an increase from the previous 100-item limit. This update speeds up bulk edits and helps you organize large groups of evidence more efficiently. Learn more about all bulk actions in Axon Evidence.
Brief One in the Evidence Details page
Brief One is a Gen AI-powered evidence summary, review, and analysis tool that helps attorneys and law enforcement save time. Brief One provides concise evidence summaries (transcripts only) with ethical safeguards backed by the source evidence. If more details are required, Brief One enables users to quickly see a timeline of key transcript moments as well. You can select key transcript moment and supporting details to instantly navigate to the corresponding point in the evidence for fast review. For more information, see Transcript Summaries and Moments.
Axon Auto-Transcribe
Auto-Transcript download updates
When downloading Auto-Transcripts you can make the following formatting selections:
- When including timestamps, show the time of day, elapsed time, or both time of day and elapsed time.
- Include vocal sounds in brackets (e.g., <crosstalk>,<inaudible>, etc.).
- Download transcripts as a block of “raw text” that doesn’t include speakers, timestamps, indentations, or paragraph formatting.
See Download transcripts for more information.
Axon Community Request
Community Notifications in My90 (US law enforcement only)
Community Notifications is a new My90 feature that keeps 911 callers informed with pre-arrival, delayed-arrival, and post-contact text updates generated from CAD data. It uses customizable templates for each call type and can automatically request photos, videos, or digital forms through its integration with Community Request. The feature is available at launch for agencies using My90 with an active Fusus CAD Core connection, with more connection options coming in 2026. For more information, see Community Notifications.
General availability for Area Request (US law enforcement only)
Starting in mid-December, Area Request will be available for general availability. For more information, see Create and Submit Community Requests and Advanced configurations.
Community Request evidence tags
Evidence tags applied to evidence uploaded via Community Request have been updated from "AXONCitizen" to "Axon Community Request." (Customers in the UK will see this update in the next release.)
Draft One
Draft retention (only available for US state and local law enforcement)
With this new feature, you can now retain and access the original AI-generated narrative drafts created through Draft One. This enhancement supports new legislation that requires organizations to maintain the original AI-generated drafts associated with official police reports. See Draft One original AI-generated draft retention for more information.
Third Party Video Support
CCTV Converter service updates
Due to recent service degradation tied to oversized or long-running conversion jobs, Axon has made foundational improvements to the CCTV Converter service to prevent backlogs and improve stability.
New Conversion Limits:
- Maximum zip entries: Conversion jobs now support a maximum of 10,000 files per archive. Archives exceeding this limit will fail conversion.
- Max job duration: Conversion jobs now have a 1-hour timeout. Jobs running longer than 1 hour are automatically terminated and marked as failed.
Impacted Users:
- Users uploading archive formats like .milestone, .pana, .ocul, (Milestone, Panasonic, Ocularis) etc. should ensure their upload packages do not exceed the new limits.
- This applies to both historic data migrations and day-to-day uploads.
If a conversion fails, retry by selecting the Request Playback button in the Axon Evidence player. If the issue persists, contact [email protected].
Format support enhancements
New format support and enhancements:
- GeoVision: Added support for a new GHEC variant, integrated into our DirectShow handling pipeline for smoother playback and compatibility.
- Milestone: Introduced support for a new .mkv format, optimized for transcription workflows in eCom environments.
- Clip Player: Enhanced compatibility with a few new .exe variants, ensuring stable playback in more edge-case exports.
- Pelco: Now supports a new .avi format, improving handling of exports across Pelco’s ecosystem.
- Proprietary MP4: Added a new format handler for proprietary .mp4 files, ensuring proper decoding of previously unsupported variations.
- HEVC in .mjp: new HEVC support for .mjp files, expanding compatibility with high-efficiency video exports.
- exe_BAKL: Updated parser improves playback reliability and performance in this .exe export type.
Audio codec improvements:
- Compatibility: The Standard Execution path now automatically transcodes audio when incompatible audio/video codecs are detected, ensuring uninterrupted playback and transcription.
- Mu-law Audio: Expanded support for additional μ-law (mu-law) audio codec variants to improve playback on legacy and hybrid systems.
Mobile
Axon App
Photo capture in Axon app for iOS
Version 1.7.0 of the Axon app for iOS can capture photo evidence and upload it directly to Axon Evidence. This feature was previously added to the Android version, and is now available in the iOS app. This is a beta feature. If your organization wants to use this, contact your Axon representative. Learn more at Capture evidence with the Axon app.
Axon Evidence Upload XT
Resolved issues
The newest versions of Upload XT and XTMT includes many bug and feature fixes:
Duplicate Handling & Metadata Reliability
- Duplicate file summary now reports only items requiring upload, instead of including already-uploaded files.
- Custom metadata failures now appear after re-sign-in and retry.
- Double-backslashes in paths no longer cause “Folder not found” errors.
Progress Tracking & Failure Summary Accuracy
- Progress bar no longer shows >100% after pause–resume cycles in multi-case migrations.
- Counts for metadata and case-addition failures now total correctly.
Authentication, Idle Timeout & Keep-Alive Stability
- Restored correct idle-timeout notification behavior.
- Idle-timeout warnings no longer appear during active uploads.
- Users are now reliably redirected to the sign-in screen immediately upon session expiry.
- Active uploads can no longer expire sessions.
- Idle timers now expire exactly at the configured duration.
- Updated the idle-time session-expiry popup.
UX Improvements
- “Add to Case” dropdown now displays the originating agency for shared cases.
- “Shared by” label now says “Received from”.
Upload Stability & Bulk Upload Improvements
- False “Failed Add to Custom Metadata” errors after mid-upload sign-out no longer occur.
- Idle session-expiry notifications don't show during active XTMT uploads.
- All selected folders upload as "Separate" with their files rather than only the first folder.
- Custom metadata is now preserved even when internet briefly drops.
- Operation-level metadata now correctly applies when file-level metadata is empty.
TSV Input, Parsing, Validation & Logging
- Added full TSV input pipeline: parameter handling, parsing, structure validation, metadata validation, and unified summary output.
- Added new streaming TSV reader for efficient processing of large files.
- Added a dedicated TSV Validation Manager.
- Warnings are consolidated into clear console summaries with file paths to the TSV Validation Log.
- TSV validation summary and log format now in readable, filter-friendly, single-line entries.
- Improved the File Validation Log formatting, status labels, and traceability for easier debugging.
- Owner and Category fields are now optional.
TSV-Based Ingestion & Processing Enhancements
- TSV now follows the same ingestion pipeline as legacy inputs.
- Improved validation performance through metadata caching and optimized lookup paths.
- Enabled comparison of incoming TSV records with existing historical data.
Migration Reliability
- UploadXT Migration tab no longer shows operations stuck in “Uploading” after a service interruption. Status now updates correctly, and users can retry or continue as expected.
Coming soon
Case sharing invitation change
Currently, if you want to share a case with another organization, the partner organization you want to share with must send you a collaboration invitation and share the contacts who will be the recipients of your case share. After this release, you will instead send the collaboration invitation to the partner organization, which will request the recipient information from the partner organization.
Advanced Sharing (Early Access)
The new Advanced Sharing feature is available in Early Access and will progress to General Availability next year. This update introduces admin-defined sharing policies and an improved, streamlined workflow that enhances and secures evidence sharing between partner agencies. Advanced Sharing replaces the existing “Share by Reference” and “Share by Copy” methods with a more intuitive and controlled experience.
