Profile actions

Profiles can be opened from Search or from within Report Writer. Once opened, the Actions menu in the profile header lets you take various actions on the profile. Some profiles contain additional actions, but every profile contains the following options:

  • Add flag
  • Copy link to clipboard (copy the profile URL to paste into another document/application)
  • Print profile
  • View and manage flags

Person, vehicle, and location profiles also contain a Follow profile option.

Manage flags

Users with certain privileges can add one or more flags to a profile to visually alert other users to important information. You can add flags to people, location, organization, and vehicle profiles. Flags appear at the top of the profile, beside the name.
The image shows two screenshots of profile headings. The first screenshot displays a person profile with labels that appear beside the persons's name: Warrant, Approach with Caution, and Detective Contact. The second screenshot shows a vehicle profile with a label of Stolen.

Flags also appear in Report Writer when you're searching to add an existing person, vehicle, etc. to a report. Hover over the flag name to view additional information.
The image displays a New Name search in Report Writer with fields to search for an existing person by last name, first name, DOB, alias, ID, race, and sex. A search result below shows one match found. Highlighted in yellow in the top right corner of the result, there is a Warrant flag and a counter with + 1. A hover tooltip displays Detective Contact for the counter.

You can add multiple flags to a profile. Flags are sorted from highest to lowest severity (high → medium → low) on a person's profile. Within each severity group, flags are sorted chronologically, with the most recently added flag appearing first.

Flags can also be automatically added to a profile if that profile is added to a certain type of report. For example, a Warrant flag can be automatically applied to a person if they are added to a Warrant report. These flags are displayed in the associations section on profiles to indicate which report added the flag to that profile.

Administrators can create and manage flag categories (e.g., Approach with Caution, Deceased, etc.) from the Administrator Console.

 

Add a flag

Follow these steps to add a flag to a profile:

  1. Open the profile, either by using Search or opening a report to the section that contains the person, vehicle, etc. and selecting Actions > View Profile.
  2. From the profile, select Actions > Add Flag.
    The image shows a profile page for an individual with a name and three profile photos. To the right, the Actions menu is expanded, with the Add Flag option options highlighted in yellow.
  3. In the Add Flag window that opens, choose an option from the Flag Category dropdown.
  4. In the Description box, enter information related to the flag. When other users open the profile and select the flag, they will see this information.
  5. Complete the Expiration Date and Expiration in Hours fields if the flag is temporary and should be removed automatically after a set time period.
  6. Select Add to apply the flag to the profile.
    The image displays an Add flag dialog box with several input fields. The fields include Flag Category with a dropdown selection, and Description, both marked as required with red asterisks. Below, optional fields for Expiration Date with a calendar icon and Expiration in Hours with a field labeled HH and HOURS are provided. A note below explains that either an expiration date or hours can be set for the flag's expiration. At the bottom, there are CANCEL and ADD buttons.

If your organization uses the Warrants module, Warrant flags are automatically added to people associated with a warrant. Additionally, some reports automatically add a flag to the people, vehicles, etc. that are added to the report. Contact your Axon representative to configure these types of reports for your organization.

Edit an Existing Flag

To edit the information for an existing profile flag:

  1. Open the profile.
  2. From the profile, select a flag or Actions > View and Manage Flags.
    The image shows a profile page for an individual with a name and three profile photos. The Detective Contact flag that appears above the photos is highlighted in yellow. To the right, the Actions menu is expanded, with the Add Flag option options highlighted in yellow.
  3. If the flag was added by a warrant or another report, the page scrolls down to the Associations section where you can open and adjust the warrant/report.
    The image shows a profile page for an individual with three labels at the top: Warrant, Approach with Caution, and Detective Contact. The Warrant label is highlighted and connected by a yellow arrow to the Associations section below, where an Arrest warrant is shown.
  4. If the flag was added directly to the profile, the Manage Flags window opens where you can select Edit on the flag you want to edit..
    The image displays a Manage flags window. There is one flag entry, labeled Approach with Caution. It includes a description warning that the individual is armed and dangerous, with an EDIT option highlighted in yellow.
  5. Edit the flag information.
    • You can change the flag category, description, or expiration dates/times.
  6. Select Save.

Remove a flag

To remove a flag from a profile:

  1. Open the profile.
  2. From the profile, select a flag or Actions > View and Manage Flags.
    • If the flag was added by a warrant or another report, the page scrolls down to the Associations section where you can open and adjust the warrant/report.
  3. If the flag was added directly to the profile, the Manage Flags window opens where you can select Archive for the flag you wish to remove.
    The image displays a Manage flags window. There is one flag entry, labeled Approach with Caution. It includes a description warning that the individual is armed and dangerous, with an ARCHIVE option highlighted in yellow.
  4. In the confirmation message that appears, choose to either archive or delete the flag:
    • Archive: Removes the flag from the profile but keeps a record that it had once been applied to the profile. Archived flags can later be deleted after they are archived.
    • Delete: Removes the flag from the profile and permanently deletes any record that it had ever been applied to the profile.

View archived flags

To view previous profile flags that have expired or been archived:

  1. From the profile, select Actions > View and Manage Flags.
  2. Select the Archived tab.
  3. All details about the flag, including description, created by, create date/time, and expiration date/time are displayed.
    Screenshot of Manage flags window highlighting the Archived tab towards the top.

Print profiles

You can print the profile for any person, organization, vehicle, or location by opening the profile and selecting Actions > Print Profile. For information about printing reports, see Print Reports, Incidents, and Events.
Shows how to print profiles.

The following information is included on each printable PDF for each profile type.

 

Person profiles

When printing a profile, use the checkboxes to indicate which information should be included in the printout. Options include:

  • Profile page
    • Include historical changes
  • Arrests and charges
    • Include arrests and charges from in-progress reports
  • All involvements
    • Includes involvements in in-progress reports
  • Active warrants
Note

Although person profiles in Axon Records and citizen profiles in Axon Standards look similar, the databases are separate. The same person may have a profile in Axon Records, and a different profile in Axon Standards. The Axon Records person profile only includes information that has been added to Axon Records reports, and the Axon Standards citizen profile only includes information that has been added to Axon Standards reports.

 

Organization profiles

The following information is included in organization profile printouts:

  • Contact information (address, phone)
  • Involvements (which, if any, incidents the organization is associated with)

 

Vehicle profiles

The following information is included in vehicle profile printouts:

  • Vehicle details (make, model, year, color, etc.)
  • Involvements (which, if any, incidents the vehicle is associated with)
Note

Although vehicle profiles in Axon Records and Axon Standards look similar, the databases are separate. The same vehicle may have a profile in Axon Records, and a different profile in Axon Standards. The information in the Axon Records vehicle profile only includes information that has been added to Axon Records reports, and the Axon Standards vehicle profile only includes information that has been added to Axon Standards reports.

 

Location profiles

The following information is included in location profile printouts:

  • Location details (address, associated organizations)
  • Involvements (which, if any, incidents occurred at the location)

 

Follow profiles

You can follow profiles to stay informed about specific people, vehicles, or locations. When you follow a profile, you:

  • Receive emails about updates or changes to the profile
  • Can view a list of profiles you're following
  • Can unfollow a profile when you no longer want to receive emails for that profile

When you follow a profile you receive emails when:

  • A new association is created for the profile
    • An associations is created if the profile is linked to an incident, person, vehicle, organization, property, etc.
  • Profile information is updated in a report (vehicle and person profiles only)
  • A flag is added to the profile from a report
    • Currently, emails are not sent when a flag is added directly to a profile.
  • A warrant status has changed (person profiles only)

Example of email message sent when a change is made to the profile.

Emails are meant to keep you informed about changes to profiles without overwhelming you. You'll always receive an email if a new association is created for one of your followed profiles. However, if a field in a followed profile is at the same time as the association is created, you won't get an additional email for that update.

For example, let's say you're following Joe Smith's profile. He's added to a new warrant, and his phone number is changed in the warrant. In this scenario, you would receive an email about the new association being formed between Joe and the warrant. However, you would not receive an email about the change to his phone number.

If one of your followed profiles is added to a report and updated, you receive an email only after the report is approved by a supervisor (if a review is required), or finalized. This delay helps ensure that you don't receive "false positive" emails, for example, if a person is mistakenly added to a report and then immediately removed.

If one of your followed profiles is added to an incident report that contains multiple contributors, you won't receive an update email until all report contributions have been reviewed and approved by a supervisor.

To follow a profile:

  1. Open the profile you want to follow.
  2. Underneath the profile name, select Follow.
  3. In the pop-up message, select Follow to confirm.
    The image shows a profile page for an individual with a highlighted Follow button. A pop-up confirmation message titled Follow Profile appears, explaining that following will enable email notifications for associations, profile updates, flags, and warrant status changes. The pop-up includes Cancel and Follow buttons for user action.
  4. The Follow button changes to Following to indicate you're following the profile.

 

To unfollow a profile:

  1. Open the profile you want to unfollow.
  2. Underneath the profile name, select Following.
  3. In the pop-up message, select Unfollow to confirm.
  4. The Following button changes to Follow to indicate you're no longer following the profile.

The process to unfollow a profile is similar to following a profile. Always check the button's text to ensure you're taking the desired action:

  • Following: You ARE following the profile
    The image shows a profile page for an individual with a highlighted Following button, indicating that the profile is being followed. The profile includes a photo, a unique identifier, and incident details. Options to view associations and photos are available, along with an Actions menu in the top right corner.
  • Follow: You are NOT following the profile
    The image shows a profile page for an individual with a highlighted Follow button, indicating that the profile has not yet been followed. The profile includes a photo, a unique identifier, and incident details. Options to view associations and photos are available, along with an Actions menu in the top right corner.

You can access a list of all profiles you’re following by going to the Search module. Your list of followed profiles appears on the All search page. Use the People, Vehicles, and Locations tabs to switch between different profile types.

The image shows a Followed Profiles page displaying a list of followed individuals. The navigation menu on the left includes a highlighted search icon and a Followed Profiles section. The top of the page has tabs for People, Vehicles, and Locations, with the People tab selected. Each profile entry displays details such as name, age, gender, physical description, and associated incidents.