August 2026
Release schedule
The Axon August 2026 release is scheduled by region on the listed dates. These dates indicate when updates are deployed, not when features become available.
Feature availability varies by product and region and is subject to change. For timing and availability details, refer to each feature’s release note. For Records and Standards, see the Productivity page for release dates.
Regional deployment dates
August 24, 2026
- Enterprise region (.ent.evidence.com)
- Canada (.ca.evidence.com)
- Europe (.eur.evidence.com)
- The Netherlands (edca.eur.evidence.com)
August 25, 2026
- U.S. Federal (.evidence.com)
- U.S. Law Enforcement (.evidence.com)
- U.S. Enterprise AWS region (.ent2.evidence.com)
- Germany (.de.evidence.com)
September 1, 2026
- United Kingdom (edca-azure.uk.evidence.com)
- Australia (.au.evidence.com)
- South America (.la.evidence.com)
We do not expect any downtime during these updates.
Learn more about the Axon Cloud Services Maintenance Schedule.
Additional help documentation for the products included in these release notes is located at axon.com/help.
Download this month's release notes
Core platform updates
Embedded Group Audit Trail
Agency admins can now view a Group’s audit history directly from the Group page, making it easier to review changes without generating and waiting for a separate PDF or CSV report. Available to all customers when released.
Availability: All regions
Locked Roles Update
The following roles are now locked and cannot be modified: Admin (requires a Pro license), Lite User (no license required), Lite Armorer (no license required), and Lite Installer (no license required). The Lite Installer role is intended for third-party installers and provides access only to the Axon Outpost Manager mobile app for Axon Outpost camera setup. It does not allow web access to Axon Evidence.
Availability: All regions
Manage Devices by Group - Available August 31, 2026
Several device administration permissions now support Group-based scopes, allowing admins to delegate device management to regional and local administrators without granting access to the entire device fleet. Local administrators can manage devices assigned to their Group, while regional administrators can manage their Group and the Groups directly below them in the Command Hierarchy. Available to all customers at launch on August 31, 2026.
Availability: All regions
Partner API updates
Changes to search API pagination limits
Starting in July 2026, Axon started a phased rollout enforcing a maximum offset of 10,000 pages for API clients using offset-based pagination. Requests that exceed this limit will receive an error response. To avoid disruption, migrate to cursor-based pagination before this limit takes effect — integrations using cursor-based pagination are not affected. For guidance on migrating, see the Axon Partner API Guide.
Availability: All regions
Changes to search API rate limits
As previously announced, Axon is continuing a phased rollout of per-agency rate limits on the Evidence Search API. Agencies that exceed the limit will receive an HTTP 429 Too Many Requests response with a Retry-After header indicating when to retry. If you have not already done so, update your integrations to handle 429 responses and implement retry logic with backoff - see developer documentation here. Integrations that make high-volume or bulk search requests should use incremental, filtered queries instead of pulling large evidence collections in a single request. Contact Axon Support if you believe your workflows may be affected.
Availability: All regions
Axon Evidence
Bulk action improvements: Tags and Custom Metadata support up to 5,000 items
In the August release, bulk action limits increase to 5,000 evidence items for the following metadata actions:
- Tags: remove, add
- Custom Metadata: remove, edit
Additional metadata bulk actions will increase to 5,000 items over the coming months. Each action will be announced in release notes as it becomes available.
Learn more about bulk actions.
Learn more about metadata.
Availability: All regions
Group member limit increased from 4,096 to 20,000 users
You can now add up to 20,000 users to a Group, increased from 4,096 users. This supports organizations that manage larger groups of users.
See Groups overview.
Availability: All regions
Multicam column in Evidence search
See the number of linked multicam videos for each piece of evidence on the evidence search page, and select the count to open multicam playback in the evidence details page. The count reflects only the videos you have permission to access. Turn the column off in your evidence search table settings.
Learn more about Multicam playback.
Availability: All regions
Related Evidence tab displays evidence with matching Evidence ID
The Related Evidence tab on the Evidence Details Page now displays evidence that shares the same Evidence ID. This matches the "Also With ID" behavior in Axon Evidence Legacy, so users can navigate to related evidence directly from the Related tab without returning to search.
Learn more about related evidence.
Availability: All regions
Smart Detection now works on all playable third-party video
Smart Detection and Unlimited Smart Detection now run on all playable third-party video, so people detection thumbnails appear on both body-worn camera footage and third-party video, including CCTV.
Learn more about Smart Detection.
Availability: All regions
Status and Access Class are now separate columns
Status and Access Class appear as separate columns in the evidence list view, rather than combined in a single column. Status stays visible by default, and Access Class is hidden by default for all users. You can enable, disable, or reorder columns from the table settings (gear button) in the evidence search results table.
Availability: All regions
Suggestion mode
A new Reason for Access option, Suggestion, is now available. When you enable Suggestion mode for your organization, users see an informational banner and section message on the Evidence details page prompting them to optionally enter a reason for access. Unlike Optional and Mandatory modes, Suggestion does not block or blur the evidence player or any tabs. Users can view and use evidence normally whether or not they enter a reason.
Learn more about reasons for viewing, classification, and download.
Availability: All regions
Community Notifications
Disposition Codes in Community Notifications templates and delivery
Disposition Codes are now available to be added to Community Notifications templates and used for post-contact message delivery logic, giving you more control over how notifications are routed and delivered based on call disposition.
Learn more about message templates.
Availability: All regions
Third-Party Video Support
Platform upgrades and expanded format support
This release includes expanded format support, bug fixes, and improved playback reliability across multiple video systems.
Expanded Format Support & Improvements
- Panasonic / i-PRO (.n3r, .o3r): Added support for additional .n3r file variants and expanded HEVC support to .o3r files for improved playback compatibility. -
- Milestone (.blk): Fixed an audio synchronization issue affecting playback of certain files.
Resolved issues
Infinity (.imm4 / .imm5): Files using Infinity's local-only codecs will now be detected and surfaced as unsupported rather than producing unreliable playback. These codecs cannot be converted in a forensically sound way through the cloud player. To convert these files, download the Infinity codec pack from the Axon Investigate product page on our website, then use Axon Investigate to losslessly convert them to a playable format locally.
See Third Party Video Support.
Availability: All regions
Axon App
Edit custom metadata after evidence is uploaded
From the Metadata tab, you can add, edit, and remove your organization's custom metadata fields on evidence that has already been uploaded. Changes are validated against your organization's metadata rules and recorded in the audit trail. Editing custom metadata requires the Edit Evidence permission. Standard fields (Title, ID, Categories) were already editable on Online evidence, this adds custom metadata fields specifically.
Learn more about Evidence in the Axon App.
Availability: All regions
Non-body-worn devices in My Devices
View and manage TASER devices, and other non-body-worn devices assigned to you, alongside your body-worn cameras. My Devices requires the latest version of Axon App.
Learn more about My Devices.
Availability: All regions
Wi-Fi Credential Sharing
You can add, view, and remove Wi-Fi network credentials on a connected Axon Body 4 or Axon Body Mini camera from the Axon App, so you can add a local network in the field without waiting for an administrator to configure it in Axon Evidence. On Android you can scan for nearby networks and select one from the list; on iOS you enter the network name manually. Only WPA2-PSK networks are supported.
Learn more about managing Wi-Fi networks on your camera.
Availability: All regions
Axon Capture
Axon Capture is retiring
Axon Capture will no longer receive updates or support after April 30, 2026, and will be removed from the App Store and Google Play on September 30, 2026. The Axon App now provides full feature parity, including photo, video, and audio capture with metadata tagging and upload to Axon Evidence, and it keeps your existing sign-in credentials, audit trail, media tagging, workflow controls, and organization-level settings and policy enforcement. Migrate to the Axon App before September 30, 2026 to avoid disruption at the cutoff.
Availability: All regions
Axon View
Axon View is retiring
Axon View will be removed from the app stores at the end of September 2026, and sign-in access will end in November 2026. My Devices in the Axon App now provides Axon View's core functionality, so you can switch with no loss of workflow. Migrate to the Axon App now to avoid disruption at the cutoff.
Availability: All regions
Axon Evidence
Resolved issues
- Resolved issues: We fixed a bug on the evidence details page where adding or changing External ID and other metadata fields did not show the new values until the page was refreshed. Updated values now display immediately after save.
- Resolved issues: We fixed a bug in the redesigned Axon Evidence where the Notes field on the evidence details page displayed multi-line notes as a continuous sentence. Notes now display with separate lines preserved as entered.
Evidence Upload XT
Resolved issues
- Resolved issues: On Upload XT 2.16.1, XTMT and XTO fail to load the agency's custom-metadata / category definitions and exit, with the on-screen error "Unable to get custom metadata info from agency. Error occurred: Unable to get categories. Application is exiting." The Upload XT desktop app (UXT) on the same machine works normally.
Coming soon
This section provides advanced notice about upcoming features.
Axon Community Request
Custom Metadata for Community Request
Custom Metadata for Community Request will be available in September. Organizations that utilize Community Request can enable fields to be shown on the create request page for users to populate during the request creation process.
Availability: All regions
Expanded Victim and Community notification workflows
Improvements to Community Request will support broader Victim and Community notification workflows. You will be able to enable sharing of documents, victim resources, and other information. Community-facing portals will receive a UI refresh and be secured with one-time passcode (OTP) authentication.
Availability: All regions
Increased file upload limits for Community Request
Community Request will increase the maximum number of files that can be submitted per request from 25 to 100. Per-file (60 GB) and per-link (200 GB) size limits will remain unchanged. Additional limit increases may occur in future releases.
Availability: All regions
Axon Performance
Early Access for the rebuilt Axon Performance data pipeline
Axon Performance is moving to a rebuilt data pipeline that corrects known calculation issues and draws on up to two years of history instead of a 14-day window, so trends and totals are more reliable. Early Access opens after the August release and adds a Performance dashboard with trend and period-over-period views, plus new device metrics including Check-Out Rate, a Devices Not Docked alert, and a per-device checkout timeline. Contact your Customer Success Manager to join Early Access and validate the new metrics before the general migration planned for September.
Availability: US4
