Intake

The Bookings intake process helps users document and manage the details of a person being booked into custody. Whether initiated from the Bookings module or an incident report, users can complete sections for inmate information, arrest details, holding data, mugshots, related files, and associated warrants. Intake reports can be saved, edited, and submitted to update the inmate’s status from intake to holding.

Create booking reports

A booking report can be created from two locations:

  • Bookings module
  • Incident report

Intake from the Bookings module

To create a new booking from the Bookings module, follow these steps:

  1. Select New booking from the top right corner of the Inmates page.
    • Before starting a booking, first review the Inmates list and/or search for the arrestee to confirm that a booking hasn't already been started for that arrestee.
  2. Select a booking type:
    • Adult Booking: Arrestee is age 18 and older
    • Juvenile Booking: Arrestee is under 18 and will NOT be taken into custody
    • Juvenile Booking - Hold: Arrestee is under 18 and WILL be taken into custody
  3. Select New booking.
  4. The booking report will open in where you can enter information about the inmate, hold reason, holding information, mugshots, and files.

Intake from incident reports

To create a new booking from an incident report, follow these steps:

  1. Add a person to the report.
  2. Add an arrest to that person. Complete all arrest information.
  3. At the bottom of the Arrest section, select Start booking.
  4. Select a booking type:
    • Adult Booking: Arrestee is age 18 and older
    • Juvenile Booking: Arrestee is under 18 and will NOT be taken into custody
    • Juvenile Booking - Hold: Arrestee is under 18 and WILL be taken into custody
  5. Select Start booking.
  6. The booking report will open in where you can enter information about the inmate, hold reason, holding information, mugshots, and files.

Report sections and actions

Selecting a Booking ID or creating a new booking opens the booking report in Report Writer, which displays the following information:

  • Report ID
  • Status (In Progress, Final)
  • Author

You can take the following actions after opening the booking:

  • Select the name of the author to view the booking report history.
  • Expand the sidebar on the right to view errors, associate warrants, or leave comments.

Take the following actions from the More actions [...] menu in the top right corner:

Select the buttons and links on the left side of the screen to jump to different sections:

Inmate

To add an inmate to a booking report, open the Inmate section. To avoid creating a duplicate profile, use the search fields to see if that person already exists in the database. Selecting a name will open a preview of their profile and let you import them into the booking.

If the booking was started from an incident report, this section is automatically filled with the information of the arrestee who was added to the incident report.
The image shows two layered screenshots. In the top screenshot, the booking report is open to a New person section. A section labeled Search for existing person is highlighted, with fields for entering search terms like last name, first name, etc. Below, a search result displays an existing person with relevant details, also highlighted in yellow. In the lower screenshot, a detailed profile view shows the person's information. At the bottom right, the Import and Update button is highlighted in yellow.

When you add an existing person to a booking, an orange banner displays at the top of the window. If the person was added by mistake, select Remove Person to remove them.

If you don't see the person in the search results list, select the New person button below the search fields. Enter all person Information in the new fields that appear in the booking.

To remove a new person you have created, select Actions > Remove person from the top right corner of the inmate's section in the report.

Booking profile vs. person profile

Once you've added an inmate to the booking, a booking profile is created for them, and the inmate's name is added to the Inmates list. This booking profile contains information specific to the booking.

Each inmate also has a person profile that includes all known information about that person, including identity, identifying documents, description, contact information, and known associations (incidents, organizations, people, etc.). To view the person profile from the booking report, select Actions > View profile from the top right corner of the inmate's section in the report.

Hold reason

In a booking report, select Add hold reason to add the arrest details, warrant(s), and arrest charges. If the booking was started from the incident report, this information is automatically filled based on what was entered in the incident report.

If the hold is related to multiple arrests, select Add hold reason for each additional arrest.

Holding information

In the booking report, open the Holding information section to provide all details about the holding, such as reason, date, officer, etc.

Mugshots

Open the Mugshots section to add the inmate's mugshots to the booking. You can either take photos or upload photos.

Note

The Inmate and Hold Reason sections must be complete before adding mugshots.

Take photos

If your organization integrates a camera with Axon Records, take these steps:

  1. Open the Mugshots section of the report.
  2. Select Take photos.
  3. The live camera feed loads on the left side of the screen. Once the inmate is positioned as desired, select theTake photo button that appears below the camera feed.
    • To take a new photo, select Take photo again.
    The image displays the Take Photos screen with two sections: Live Camera on the left, showing a side-profile image of an individual, and Crop and Save Photo section on the right, currently blank. Below the Live Camera section, the Take Photo button is highlighted in yellow.
  4. The photo appears in the center of the screen where you can add photo details and crop the photo:
    • Set the category to Profile and the photo type (Front, Left, Right).
    • Click and drag the corners and edges of the blue box to resize the crop selection.
    • Select Crop photo to apply the crop to your photo.
    The image displays the Take Photos screen with two sections: Live Camera on the left, showing a side-profile image of an individual, and Crop and Save Photo section on the right, where the image is being cropped. Adjustable crop handles with arrows are visible around the image. Below, options for Category and Type, and a Crop button are highlighted in yellow.
  5. Select Save.
  6. The cropped photo, its category, and its type will appear on the right side of the screen.
    • Select Edit to adjust the category and type.
    • Select Delete to remove the photo.
    The image displays the Take Photos screen with sections for Live Camera and Crop and Save Photo, currently blank. A thumbnail of a saved photo appears on the right, highlighted in yellow. The thumbnail shows details such as Category and Type, along with options to Edit or Delete the photo.
  7. Select Take photo again to take the remaining profile photos (Front, left, and right are required). Add a photo category and type to each photo and crop.
  8. Once you've taken all photos, select Add photos to booking in the bottom right corner.
    The image displays the Take Photos screen with sections for Live Camera and Crop and Save Photo, currently blank. Three thumbnails of saved photos appear on the right. An Add photos to Booking button is highlighted in yellow at the bottom of the screen.
  9. The mugshot photos appear in the Mugshots section of the report.

Take or upload additional photos if needed. Select a photo to open the photo gallery where you can:

  • Use the tabs to switch between All photos, Profile, Marking, and Uncategorized photos.
  • Switch between photos in the current tab by selecting the thumbnails.
  • Edit the selected photo (change the category, type, and date taken).
  • Delete the selected photo.
  • Make the selected photo the default photo. Default photos display:
  • Turn on the toggle to include the selected photo in photo lineups.

Upload photos

If your organization takes mugshots and then uploads them into Bookings, take these steps:

  1. Open the Mugshots section of the report.
  2. Select Upload photo.
  3. Find the first photo file on your computer.
  4. Set the photo category and type, and if the photo should be included in photo lineups, then select Upload.
  5. Repeat this process for all required photos.

Files

Open the Files section and select Upload file to upload additional files to the booking report. See Add report information for full instructions on managing files in reports.

Warrants

When completing a booking, you can import warrants, as well as update their statuses from Active to Served.

Import warrants

To import a warrant, open the sidebar and select the Warrants tab. All warrants associated with that person will be listed. Find the correct warrant and select Import warrant. The warrant information will import into the Hold reason > Warrants section in the booking.

You can remove the warrant from the booking by selecting Remove.
Shows how to import a warrant into a booking.

Update warrant statuses

To update a status of a warrant that has been imported into a booking, open the Hold reason section and select Actions > Update warrant status in the top right corner of the section.

Submit booking reports

Close a booking at any time by selecting the X in the top right corner. (All information entered in the booking is auto-saved.)

You can return to the booking to continue working in two ways:

  • Open the Bookings module and select an inmate from the Inmates list, then select Complete booking.
  • Search for the inmate in People search and select the Booking ID. (Only finalized booking reports appear in Bookings Search.)

You can finish another officer's booking by selecting Complete booking on the inmate's profile, then Take over booking at the bottom of the booking report.

When the booking is complete, select Submit in the bottom right corner. The inmate's status in the Inmates list updates from Intake to Holding.