Intake

The Bookings intake process helps users document and manage the details of a person being booked into custody. Whether initiated from the Bookings module or an incident report, users can complete sections for inmate information, arrest details, holding data, mugshots, related files, and associated warrants. Intake reports can be saved, edited, and submitted to update the inmate’s status from intake to holding.

Create booking reports

A booking report can be created from two locations:

  • Bookings module
  • Incident report

Intake from the Bookings module

To create a new booking from the Bookings module, follow these steps:

  1. Select New booking on the Inmates page.
    • Before starting a booking, first review the Inmates list and/or search for the arrestee to confirm that a booking hasn't already been started for that arrestee.
  2. Select a booking type:
    • Adult Booking: Arrestee is age 18 and older
    • Juvenile Booking: Arrestee is under 18 and will NOT be taken into custody
    • Juvenile Booking - Hold: Arrestee is under 18 and WILL be taken into custody
  3. Select New booking.
  4. The booking report will open in where you can enter information about the inmate, hold reason, holding information, mugshots, and files.
    Shows how to start a booking from the Bookings module.

Intake from incident reports

To create a new booking from an incident report, follow these steps:

  1. Add a person to the report.
  2. Add an arrest to that person. Complete all arrest information.
  3. Select Start booking.
  4. Select a booking type:
    • Adult Booking: Arrestee is age 18 and older
    • Juvenile Booking: Arrestee is under 18 and will NOT be taken into custody
    • Juvenile Booking - Hold: Arrestee is under 18 and WILL be taken into custody
  5. Select Start booking.
  6. The booking report will open in where you can enter information about the inmate, hold reason, holding information, mugshots, and files.
    Shows how to start a booking from an incident report.

Report sections and actions

Selecting a Booking ID or creating a new booking opens the booking report in Report Writer, which displays the following information:

  • Report ID
  • Status (In Progress, Final)
  • Author

You can take the following actions after opening the booking:

  • Select the name of the author to view the booking report history.
  • Expand the sidebar on the right to view errors, associate warrants, or leave comments.
    The image shows a booking report with fields for person information. The report is marked as In Progress at the top. The left sidebar includes sections for hold reason, holding information, biometrics, mugshots, and files. On the right side, an icon menu is highlighted, showing options for notifications, warrant actions, and comments.

Take the following actions from the More actions [...] menu:

Select the buttons and links on the left side of the screen to jump to different sections:

Inmate

To add an inmate to a booking report, open the Inmate section. To avoid creating a duplicate profile, use the search fields to see if that person already exists in the Axon Records database. Selecting a name will open a preview of their profile and let you import them into the booking.

If the booking was started from an incident report, this section is automatically filled with the information of the arrestee who was added to the incident report.
The image shows two layered screenshots. In the top screenshot, the booking report is open to a New person section. A section labeled Search for existing person is highlighted, with fields for entering search terms like last name, first name, etc. Below, a search result displays an existing person with relevant details, also highlighted in yellow. In the lower screenshot, a detailed profile view shows the person's information. At the bottom right, the Import and Update button is highlighted in yellow.

When you add an existing person to a booking, an orange banner displays at the top of the window. If the person was added by mistake, select Remove Person to remove them.
The image shows a booking report with an orange warning banner highlighted in yellow, stating that the report is updating an existing person with new information and providing an option to remove the person.

If you don't see the person in the search results list, select New person. Enter all Person Information in the new fields that appear in the booking.
The image shows the booking report open to a New person section. A section labeled Search for existing person shows fields for entering search terms like last name, first name, etc. Below, A New Person button is highlighted in yellow.

To remove a new person you have created, select Actions > Remove person.
The image shows a booking report open to the Inmate section. The Actions menu on the right is open and highlighted, displaying options to Remove Person and View Person Profile.

Booking profile vs. person profile

Once you've added an inmate to the booking, a booking profile is created for them, and the inmate's name is added to the Inmates list. This booking profile contains information specific to the booking.

Each inmate also has a person profile that includes all known information about that person, including identity, identifying documents, description, contact information, and known associations (incidents, organizations, people, etc.). To view the person profile from the booking report, select Actions > View Profile.
The image shows two layered screenshots. The top screenshot shows the booking report open to the Inmate section. The Actions menu on the right is open and the View Person Profile option is highlighted. The screenshot on the bottom displays the detailed profile view for the person. The profile contains profile photos, a status indicating In Custody and Warrant, and sections for Victim Details, Identity, Identifying Documents, and Associations.

Hold reason

In a booking report, select Add hold reason to add the arrest details, warrant(s), and arrest charges. If the booking was started from the incident report, this information is automatically filled based on what was entered in the incident report.

If the hold is related to multiple arrests, select Add hold reason for each additional arrest.
The image displays the booking report. In the left menu, the Hold Reason section is highlighted in yellow. In the center area of the report, the fields for the Hold Reason section are displayed, including arrest and warrant information.

Holding information

In the booking report, open the Holding information section to provide all details about the holding, such as reason, date, officer, etc.
The image displays the booking report. In the left menu, the Holding Information section is highlighted in yellow. In the center area of the report, the fields for the Holding Information section are displayed, including booking details and confinment information.

Mugshots

Open the Mugshots section to add the inmate's mugshots to the booking. You can either take photos or upload photos.

Note

The Inmate and Hold Reason sections must be complete before adding mugshots.

Take photos

If your agency integrates a camera with Axon Records, take these steps:

  1. Select Take photos.
    The image displays a booking report with the Mugshots section highlighted in the left panel. Instructions prompt the user to start mugshots by clicking either Take Photos or Upload Photo. The Take Photos button is highlighted in yellow., with both options highlighted in yellow.
  2. The live camera feed loads on the left side of the screen. Once the inmate is positioned as desired, select Take photo.
    • To take a new photo, select Take photo again.
    The image displays the Take Photos screen with two sections: Live Camera on the left, showing a side-profile image of an individual, and Crop and Save Photo section on the right, currently blank. Below the Live Camera section, the Take Photo button is highlighted in yellow.
  3. The photo appears in the center of the screen where you can add photo details and crop the photo:
    • Set the category to Profile and the photo type (Front, Left, Right).
    • Click and drag the corners and edges of the blue box to resize the crop selection.
    • Select Crop photo to apply the crop to your photo.
    The image displays the Take Photos screen with two sections: Live Camera on the left, showing a side-profile image of an individual, and Crop and Save Photo section on the right, where the image is being cropped. Adjustable crop handles with arrows are visible around the image. Below, options for Category and Type, and a Crop button are highlighted in yellow.
  4. Select Save.
    The image displays the Take Photos screen with two sections: Live Camera on the left, showing a side-profile image of an individual, and Crop and Save Photo on the right, where the photo is cropped and zoomed ready to be saved. Below the cropped image, the Save button is highlighted in yellow.
  5. The cropped photo, its category, and its type will appear on the right side of the screen.
    • Select Edit to adjust the category and type.
    • Select Delete to remove the photo.
    The image displays the Take Photos screen with sections for Live Camera and Crop and Save Photo, currently blank. A thumbnail of a saved photo appears on the right, highlighted in yellow. The thumbnail shows details such as Category and Type, along with options to Edit or Delete the photo.
  6. Select Take photo again to take the remaining profile photos (Front, left, and right are required). Add a photo category and type to each photo and crop. Once you've taken all photos, select Add photos to booking.
    The image displays the Take Photos screen with sections for Live Camera and Crop and Save Photo, currently blank. Three thumbnails of saved photos appear on the right. An Add photos to Booking button is highlighted in yellow at the bottom of the screen.
  7. The mugshot photos appear in the Mugshots section.
    The image displays a booking report screen with the Mugshots section highlighted in yellow on the left. In the center of the screen, three profile photos are visible, each labeled with a date.

Take or upload additional photos if needed. Select a photo to open the photo gallery where you can:

  • Use the tabs to switch between All photos, Profile, Marking, and Uncategorized photos.
  • Switch between photos in the current tab by selecting the thumbnails.
  • Edit the selected photo (change the category, type, and date taken).
  • Delete the selected photo.
  • Make the selected photo the default photo. Default photos display:
  • Include the selected photo in photo lineups.

The image displays the Photos screen with tabs highlighted in yellow for All Photos, Profile, Marking, and Uncategorized. A sidebar on the left shows a series of profile photos, also highlighted in yellow. The main section displays a large front-facing photo of an individual with details on the right, including options to Delete, Edit, and Make Default, as well as a toggle to include the photo in lineups.

Upload photos

If your agency takes mugshots and then uploads them into Bookings, take these steps:

  1. Select Upload photo in the Mugshots section of the booking.
  2. Select Upload photo and find the first photo file on your computer.
  3. Set the photo category and type, and if the photo should be included in photo lineups, then select Upload.
  4. Repeat this process for all required photos.
    The image shows two layered screenshots. The top screenshot displays a booking report open to the Mugshots section. The Upload Photo button is highlighted in yellow. The second screenshot shows the Upload photo dialog box.There are options to select a different file, set the photo's Category and Type, and a toggle to include the photo in lineups. At the bottom of the dialog box, there are Cancel and Upload buttons.

Files

Open the Files section and select Upload file to upload additional files to the booking report. See Add report information for full instructions on managing files in reports.
The image shows a booking report with the Files section highlighted in yellow on the left. In the center of the screen, the Files section is displayed. An Upload File button is highlighted in yellow in the center of the screen.

Warrants

When completing a booking, you can import warrants, as well as update their statuses from Active to Served.

Import warrants

To import a warrant, open the sidebar and select the Warrants tab. All warrants associated with that person will be listed. Find the correct warrant and select Import warrant. The warrant information will import into the Hold reason > Warrants section in the booking.

You can remove the warrant from the booking by selecting Remove.
Shows how to import a warrant into a booking.

Update warrant statuses

To update a status of a warrant that has been imported into a booking, open the Hold reason section and select Actions > Update warrant status.
Shows how to update the status of a warrant.

Submit booking reports

Close a booking at any time by selecting the X in the top right corner. (All information entered in the booking is auto-saved.)
Shows how to close a booking report.

You can return to the booking to continue working in two ways:

  • Open the Bookings module and select an inmate from the Inmates list, then select Complete booking.
    Shows how to open a booking report from the Bookings module to complete it.
  • Search for the inmate in People Search and select the Booking ID.
    Shows how to open a booking report from Bookings search to complete it.
Note

Only final bookings appear in Bookings Search.

You can finish another officer's booking by selecting Complete booking on the inmate's profile, then Take over booking at the bottom of the booking.
Shows how to take over a section of a booking report.

When the booking is complete, select Submit.
Shows how to submit a booking report.

The inmate's status in the Inmates list will update from Intake to Holding.
Shows how an inmate's status updates when intake is complete.